G
Guest
I installed the complete Microsoft Office Professional Plus 2007 Suite for a
board member of my non-profit organization. As a community liaison, she has a
very extensive list of contacts, both private and governmental. We have noted
that she has sent certain e-mail messages, some with and some without
attachments.
Many of her contacts, myself included, have either not received some of
these messages or in some different separate instances, the contacts cannot
open the attachments which are primarily Word or Publisher documents. I have
configured the e-mail account to work from her ISP's DSL account, although
her primary e-mail inbox is at CompuServe, which only offers dial-up
configurations. I created an inbox for her CompuServe account, while her DSL
account is mainly unused because most of her contacts are unfamiliar with the
DSL account name.
I have scoured my Microsoft Office 2007 Inside Out book and have not seen a
remedy for this issue. I am not certain if the issue lies with the board
member's Outlook profile or if a different cause altogether is involved. If
there is an Outlook MVP that knows what step I missed, I would be very
grateful for the information on how to resolve this problem.
board member of my non-profit organization. As a community liaison, she has a
very extensive list of contacts, both private and governmental. We have noted
that she has sent certain e-mail messages, some with and some without
attachments.
Many of her contacts, myself included, have either not received some of
these messages or in some different separate instances, the contacts cannot
open the attachments which are primarily Word or Publisher documents. I have
configured the e-mail account to work from her ISP's DSL account, although
her primary e-mail inbox is at CompuServe, which only offers dial-up
configurations. I created an inbox for her CompuServe account, while her DSL
account is mainly unused because most of her contacts are unfamiliar with the
DSL account name.
I have scoured my Microsoft Office 2007 Inside Out book and have not seen a
remedy for this issue. I am not certain if the issue lies with the board
member's Outlook profile or if a different cause altogether is involved. If
there is an Outlook MVP that knows what step I missed, I would be very
grateful for the information on how to resolve this problem.