Ooma - my external IP address now takes me to the OOMA setup page

[DeanB]

Last week, whatismyip.com told me my actual IP address for my home
network. I could access a security camera (remotely, from my office)
by looking at port 8080 on the same IP address.

Since then, I installed an OOMA (VoIP device) at home, and now
anywhere externally I cannot access my camera, and internally the IP
address takes me to the OOMA setup page.

Why is my OOMA taking over my IP address? Is there something wrong? I
would not care, but I can no longer access my camera from home and
cannot watch the kids.

Setup is:

Cable -> Model -> OOMA -> LinkSys Router (with wireless) -> Switch -

PCs.

Thanks for any help! (Ooma hours do not extend into the night!)

 

[DeanB]

Last week, whatismyip.com told me my actual IP address for my home
network. I could access a security camera (remotely, from my office)
by looking at port 8080 on the same IP address.

Since then, I installed an OOMA (VoIP device) at home, and now
anywhere externally I cannot access my camera, and internally the IP
address takes me to the OOMA setup page.

Why is my OOMA taking over my IP address? Is there something wrong? I
would not care, but I can no longer access my camera from home and
cannot watch the kids.

Setup is:

Cable -> Model -> OOMA -> LinkSys Router (with wireless) -> Switch -


Thanks for any help! (Ooma hours do not extend into the night!)

Meant to say I cannot access my camera from the office. I can still
access the camera from the home network.

 

[Paul]

Meant to say I cannot access my camera from the office. I can still
access the camera from the home network.

There is more to it, than this skimpy user manual tells you..
The reason they don't want to tell you anything, is to prevent
scaring you away from your purchase.

http://www.ooma.com/content/en/us/support/docs/oomaUserGuide_revA.pdf

There is an interface in the OOMA, shown in the pictures here.

http://www.smallnetbuilder.com/content/view/30209/210/

This review explains how it works.

http://www.smallnetbuilder.com/content/view/30211/70/

Did you need to "Port Forward", to get port 8080 to
be forwarded to the correct device on your home network
with your existing router ?

I'm no network expert, and I cannot explain for example,
why the OOMA has port forwarding or a DMZ setting, when
it only has one LAN port. Maybe it has something to do with
connecting the OOMA directly to a switch, rather than a router.
But that would be a pure guess on my part...

If OOMA is going to have setup screens like that, they should
also provide a second user manual, explaining when to use those
screens and what to do with them.

Paul

 

[smlunatick]

Last week, whatismyip.com told me my actual IP address for my home
network. I could access a security camera (remotely, from my office)
by looking at port 8080 on the same IP address.

Since then, I installed an OOMA (VoIP device) at home, and now
anywhere externally I cannot access my camera, and internally the IP
address takes me to the OOMA setup page.

Why is my OOMA taking over my IP address? Is there something wrong? I
would not care, but I can no longer access my camera from home and
cannot watch the kids.

Setup is:

Cable -> Model -> OOMA -> LinkSys Router (with wireless) -> Switch -


Thanks for any help! (Ooma hours do not extend into the night!)

Of course you are getting the OOMA web page as it is the first unit is
your set up. The external IP address is pointing to the OOMA unit,
which will then pass-thru to your Linksys router. Your router needs
to have the external IP address so as to correctly "port forward" the
requests to the correct devices.

 

[DeanB]

Of course you are getting the OOMA web page as it is the first unit is
your set up.  The external IP address is pointing to the OOMA unit,
which will then pass-thru to your Linksys router.  Your router needs
to have the external IP address so as to correctly "port forward" the
requests to the correct devices.- Hide quoted text -

- Show quoted text -

Thank you both - I got past the issues by plugging the ooma into the
router, and all works very well like that, and my router is still the
direct link to the modem/internet.
Thanks for the advice.