Offline file synchronization stops working

[Guest]

HELP!!! We have several traveling users that use offline files. However, recently they were working off the network and their offline store was disabled. Anyone have any ideas why this would happen?

 

[Torgeir Bakken (MVP)]

HELP!!! We have several traveling users that use offline files. However, recently they were working off the network and their offline store was disabled. Anyone have any ideas why this would happen?

Hi

You could have a rights/ownership problem on the target path (or it could be something else). Have you looked in the event log to see if it is reporting anything?

"Troubleshooting Files and Folders Management" here:
Managing Files and Folders
http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prde_ffs_rljk.asp

User Data Management Issues (menu to the left)
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/distrib/dsef_tbs_voef.asp

See "Folder Redirection Tips and Tricks" here:
http://www.microsoft.com/technet/columns/tips/inttips.asp

HOW TO: Dynamically Create Secure Redirected Folders By Using Folder
Redirections
http://support.microsoft.com/default.aspx?scid=kb;EN-US;274443

Configuring Roaming User Profiles and Folder Redirection
http://www.microsoft.com/mspress/books/sampchap/5566e.asp

Subject: folder redirection ?
Newsgroups: microsoft.public.win2000.group_policy
http://groups.google.com/groups?th=45e9447ab256043a

Subject: My Documents not redirecting with GPO - Please help!
Newsgroups: microsoft.public.win2000.group_policy
http://groups.google.com/groups?th=97d1dde976a542c5

Subject: My Documents Folder Redirection will not work
Newsgroups: microsoft.public.win2000.group_policy
http://groups.google.com/groups?th=aecc2fe6de272daa

Subject: Problem with folder redirect
Newsgroups: microsoft.public.win2000.networking
http://groups.google.com/groups?th=79040695c08c516e


http://groups.google.com/[email protected]

http://support.microsoft.com/default.aspx?scid=kb;en-us;291087

 

[Guest]

I do not think so, it is there personal directory (which they have change permissions). We have looked at the event log and have not come up with anything. Now, we were able to turn synchronization back on for these users, however, we have no explanation of why this happened or how to prevent it from happening again.