Not able to capture video

[Guest]

When I try to capture video from JVC GR-D33U in Windows Movie Maker v5.1 trough firewire I have black screen in Movie maker and when I stpo capture I receive message:" The video was not captured correctly. Verify that your video camera and capture device is configured correctly.

I followed instruction for camera setting and everything seems OK. Called JVC and they told me to call computer manufacturer.Compaq also couldnt do anything. Did WIndows updates and still nothing

PRESARIO SR1030NX
512 MB RA
integrated video VIA UniCrome Graphic
athlon XP3000+ 2.1 GH
Motherboard: Asus A7V8X-LA

Any ideas? Nees help ASAP....

 

[Harry]

Hi there,

I have a JVC DVF21U and it seemed to work OK, the one
time I tried it (I'm mainly in VHS capture).

In my instructions they recommend that you use the AC
Adapter to power the camera, rather than the battery.
Also, it's a good rule of thumb to exit all other active
applications on the task bar -- just right-click them and
select "exit"... especially any anti-virus and firewall
software.

Harry

-----Original Message-----
When I try to capture video from JVC GR-D33U in Windows

Movie Maker v5.1 trough firewire I have black screen in
Movie maker and when I stpo capture I receive message:"
The video was not captured correctly. Verify that your
video camera and capture device is configured correctly."

I followed instruction for camera setting and everything

seems OK. Called JVC and they told me to call computer
manufacturer.Compaq also couldnt do anything. Did WIndows
updates and still nothing.

 

[Guest]

Already tried to disable everything and still no go
Any other ideas?

 

[Graham Hughes, MVP Digital Media]

When you connect the cam do you get the xp ping > found new hardware, and
does the cam show up in device manager? When in movie maker, do you have
control over the cam from the pc interface? How was the video recorded, SP
or LP, using 12bit or 16 bit sound? are there many stops and starts in the
timecode? have you tried capturing just a very short piece in an unbroken
piece of timecode? How are you saving the movie to the pc, as a std dv-avi
file? Do you have enough space for this?
Graham

 

[Graham Hughes, MVP Digital Media]

Have a look in
www.papajohn.org > problem solving see if that helps, I'm sure there is a
piece in there about this.
Graham

--
Graham Hughes
MVP Digital Media
www.simplydv.co.uk

I'm Having exactly the same problem with the same device. everything works

as usual, but only the top left quarter of the video is captured in mm2.