No Video Capture...Please Help

S

scootersite

I run Windows XPMedia Center w/SP #3 and use Movie Maker 5.1. I've captured
video from my Cannon ZR700 for over a year with no problems but now it won't
capture from the Cannon anymore. The camera shows up in the devices but when
I hit capture in Movie Maker I get "An Unknown Error Has Occurred". It does
rewind the tape but the preview window remains gray. When I try to capture in
Ulead Video Studio 11 it crashes and when I try to capture in ArcSoft ShoBiz
it says the device is unavailable or being used by another program. Device
Manager says the Cannon is working properly with the current driver. As I
said it has worked fine for years until this week. I use this all the time
and I'm lost without it. Can anyone help?
BTW, the capture process works fine when I hook the Cannon up to another
computer using the same Firewire cable and MovieMaker so it's not the camera
or the cable,
 
M

miralls

I am having the same problem with my Sony Camcorder (Digital Handicam Digital
8). I installed a driver update from Sony and it worked last night, but not
when I tried to continue working on it today. I have also been using the
same camera with MovieMaker for over a year with no problems until yesterday.
Very frustrating.
 
F

freebird1807

so do I.
I'm having the same problem with yhe sony hdr-hc7. it worked for 1,5 years
and now the pc gives the same problems as discribed by the others. checked
with sony, but the camera is ok.
I found out that Microsoft has an update for jvc camcorders with the same
problem. but for the sony I can't find anything. it doesn't work with
moviemaker, nero, pinnacle, ulead and so on. all they say is can't find the
camcorder.
 
M

miralls

So, I did end up getting it to work...by deleting any Windows updates that
had been done in the last week. For whatever reason, that made the
difference. We have updates done automatically and just figured that one of
the updates created the problem/change. Hope that helps!
 
W

Wally

I amhaving the same problem with a handicam but it has been 3 months since I
used it last. Do you have any idea which Updates were conflicting with Image
MIxer/Sony USB
 

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