Nortons Antivirus 2005

[Guest]

Hi Norton Useres

I'm having quite a time trying to uninstall and reinstall Norton's
antivirus, I'll give you a little background on what I've done so far.
Error: "Nortons Antivirus 2005 installation has failed. Do you want to try
to install again?"

I've done the virus and scumware check as recommended by Mr. Lipman, the
system seems to be clean.
I ran the Symantec automated support assistant and performed all checks.
I ran Norton's SymNRT.exe removal tool.
I ran system file checker and check disk.
I backed up the registry, search and deleted everything I could find that
looked like Norton's orSymantec.
Now when I opened the security center and click antivirus it says "Norton's
antivirus 2005 reports that it is up to date and virus scanning is on".
If anybody have any idea of what's going on here will you please post your
ideas.

Tanks in Advance


MY System

Intel motherboard (D925XEBC2LK)
Intel processor LGA775 (3.4 Ghzt)
Memory ( DDR2 Dimms1GB) 1GB 240-pin DIMM Dual channel DDR2 533/400
Win XP Pro. UpgradeSP2
Modem (Creative Lab Voice, Fax,Data, Speakerphone)
Video Card (nVIDIA)e-GeForce 6800 128MB DDR PCI-16 Video Card
CD writer (HP9700i)
CD drive (52X)
Floppy drive
80 GB hard drive (2ea)SATA Maxto raid 1 Setup
Mouse USB

 

[da_test]

Hi Norton Useres

I'm having quite a time trying to uninstall and reinstall Norton's
antivirus, I'll give you a little background on what I've done so far.
Error: "Nortons Antivirus 2005 installation has failed. Do you want to try
to install again?"

I've done the virus and scumware check as recommended by Mr. Lipman, the
system seems to be clean.
I ran the Symantec automated support assistant and performed all checks.
I ran Norton's SymNRT.exe removal tool.
I ran system file checker and check disk.
I backed up the registry, search and deleted everything I could find that
looked like Norton's orSymantec.
Now when I opened the security center and click antivirus it says "Norton's
antivirus 2005 reports that it is up to date and virus scanning is on".
If anybody have any idea of what's going on here will you please post your
ideas.

Tanks in Advance


MY System

Intel motherboard (D925XEBC2LK)
Intel processor LGA775 (3.4 Ghzt)
Memory ( DDR2 Dimms1GB) 1GB 240-pin DIMM Dual channel DDR2 533/400
Win XP Pro. UpgradeSP2
Modem (Creative Lab Voice, Fax,Data, Speakerphone)
Video Card (nVIDIA)e-GeForce 6800 128MB DDR PCI-16 Video Card
CD writer (HP9700i)
CD drive (52X)
Floppy drive
80 GB hard drive (2ea)SATA Maxto raid 1 Setup
Mouse USB

Look in the task manager, msconfig/starup tab and/or services tab
for Norton compnoents.
anything there? What about c:\program files\nortons_folder
Dave

 

[Guest]

Thanks Dave but there is no Norton files in program files, Iwill check task
manager when I go off line.

John

 

[Guest]

John,

You could try here: Click here:
http://www.symantec.com/techsupp/support_options.html

 

[R. McCarty]

One thing to check is Device Drivers in the Non-Plug & Play
category of Device Manager. Usually, they are all named Sym..,
You can verify that it belongs to a Symantec product by opening
the details box, Click Driver (Tab), then the Drive Details option
box. The Provider field will show Symantec.
On many Symantec/Norton products there may be 4-7 of these
left after an uninstall. Remove these only if no Sym/Nor programs
are still on your PC, that includes LiveReg and Live Update.
Those two usually get left behind also and probably need to be
uninstalled from Add/Remove programs applet.