Norton Antivirus

[Frederick]

I recieve error message saying installing norton antivirus to previous
version because some programs are trying change or are changing norton
antivirus possible hackers or virus.
I ran zone alarm spyware also ran microsoft windows defender and norton
antivirus and there was nothing detected. but I have other programs that
manages
all my other programs or whatever else I have that manages or make changes
to programs.

question is do you have any advise on what might be causeing it or what
should
I do.

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[Brian A.]

I recieve error message saying installing norton antivirus to previous
version because some programs are trying change or are changing norton
antivirus possible hackers or virus.
I ran zone alarm spyware also ran microsoft windows defender and norton
antivirus and there was nothing detected. but I have other programs that
manages
all my other programs or whatever else I have that manages or make changes
to programs.

question is do you have any advise on what might be causeing it or what
should
I do.

Aside from PA Bears advice.
I've never heard of NAV "installing Norton antivirus to previous version because some
programs are trying change....." for any reason.
What version of NAV are you running and was it bundled w/a Symantec app or NAV alone?
Are these "other programs or whatever else I have that manages or make changes to
programs", applications you installed, know about and use? If not disregard my
questions and continue on with following the complete advice of PA Bear.

--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Plato]

I recieve error message saying installing norton antivirus to previous

Get rid of Norton ASAP.