G
Guest
I just installed the XP Home Edition upgrade. I have (had) virus scan on line
and just renewed my subscriptom recently. After installing XP, I needed to
re-install McAfee. I signed in and started the down load. When I ran it a
popup came up and said virus scan could not be installed because a file
Norton Rescure Disk was on my computer. (Dell 4100) I had Norton on my puter
for a couple days 6 months ago but un-installed it. I did a file search and
found a few Norton and Symantec files and deleted them. I could not find a
Norton Rescue file anywhere. Tried the download again and got the same
message. I can find no other Norton. Where is it hiding? I went to McAfee
newsgroup and they gave me a program to clean out Norton files. Ran it twice
and tried again to download McAfee. No luck. I had a three hour session with
MS techs to get XP installed. When I shut it down it just reboots again. My
Logitech mouse with the side clicker doesn't work. Re-installed the software
with no luck. Missing some features with my HP printer. No way to calibrate
or check ink level. Any help is welcome.
Thanks
Kelly
and just renewed my subscriptom recently. After installing XP, I needed to
re-install McAfee. I signed in and started the down load. When I ran it a
popup came up and said virus scan could not be installed because a file
Norton Rescure Disk was on my computer. (Dell 4100) I had Norton on my puter
for a couple days 6 months ago but un-installed it. I did a file search and
found a few Norton and Symantec files and deleted them. I could not find a
Norton Rescue file anywhere. Tried the download again and got the same
message. I can find no other Norton. Where is it hiding? I went to McAfee
newsgroup and they gave me a program to clean out Norton files. Ran it twice
and tried again to download McAfee. No luck. I had a three hour session with
MS techs to get XP installed. When I shut it down it just reboots again. My
Logitech mouse with the side clicker doesn't work. Re-installed the software
with no luck. Missing some features with my HP printer. No way to calibrate
or check ink level. Any help is welcome.
Thanks
Kelly