G
Guest
I'm in the dog box at the moment and need some help getting out. I recently
downloaded a few months worth of XP updates. These somehow managed to
corrupt Norton Internet Security to the point where my computer would
basically just freeze anytime Norton activated to scan something.
I tried to uninstall Norton - have used add/remove, the norton uninstall
tool, had three diff't people from Norton tech support unsuccessfully try to
fix this too - all to no avail.
The problem now is that any time I open a MS Word or Excel file, a message
comes up at the bottom left of screen "requesting virus scan". But Norton is
corrupted and basically gone, so the PC hangs for a few minutes while it
looks for the file. How do I redirect office apps to AVG (new anti virus I
downloaded). I've tried reinstalling office as well which didn't help.
Mark
downloaded a few months worth of XP updates. These somehow managed to
corrupt Norton Internet Security to the point where my computer would
basically just freeze anytime Norton activated to scan something.
I tried to uninstall Norton - have used add/remove, the norton uninstall
tool, had three diff't people from Norton tech support unsuccessfully try to
fix this too - all to no avail.
The problem now is that any time I open a MS Word or Excel file, a message
comes up at the bottom left of screen "requesting virus scan". But Norton is
corrupted and basically gone, so the PC hangs for a few minutes while it
looks for the file. How do I redirect office apps to AVG (new anti virus I
downloaded). I've tried reinstalling office as well which didn't help.
Mark