Help ASAP Please - Uninstall Norton

J

Jim Merkner

I have Norton Internet Security Suite 2004 and Norton is having a lot of
trouble renewing my subscription so I would like to uninstall Norton
Anti-virus (or the whole thing if necessary). How can I do it? When I go
to XP's add/remove programs and click uninstall a box comes up asking if I
want to reinstall or modify Norton. Given those choices I selected modify
and it only lets me set parental control etc. and says nothing about
uninstall. There is no uninstall program listed in the Norton folder. I
even tried to do it in the safe mode and when I click uninstall in the
add/remove programs section I get an error message that says Norton has
detected that I am in the safe mode and I should reboot the normal way and
try again there. It's precisely the kind of stuff that makes me want to get
rid of them.

Any help would be greatly appreciated.

Thanks... Bob
 
D

db

http://service1.symantec.com/Suppor...g=en&lg=en&ct=us&pid=2002100403452936&pkb=nip
I have Norton Internet Security Suite 2004 and Norton is having a lot of
trouble renewing my subscription so I would like to uninstall Norton
Anti-virus (or the whole thing if necessary). How can I do it? When I go
to XP's add/remove programs and click uninstall a box comes up asking if I
want to reinstall or modify Norton. Given those choices I selected modify
and it only lets me set parental control etc. and says nothing about
uninstall. There is no uninstall program listed in the Norton folder. I
even tried to do it in the safe mode and when I click uninstall in the
add/remove programs section I get an error message that says Norton has
detected that I am in the safe mode and I should reboot the normal way and
try again there. It's precisely the kind of stuff that makes me want to get
rid of them.

Any help would be greatly appreciated.

Thanks... Bob
 
C

Curt Christianson

Hi Jim,
See if this page from Symantec is of some help:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

--
Curt

http://dundats.mvps.org/
http://www.aumha.org/


|I have Norton Internet Security Suite 2004 and Norton is having a lot of
| trouble renewing my subscription so I would like to uninstall Norton
| Anti-virus (or the whole thing if necessary). How can I do it? When I go
| to XP's add/remove programs and click uninstall a box comes up asking if I
| want to reinstall or modify Norton. Given those choices I selected modify
| and it only lets me set parental control etc. and says nothing about
| uninstall. There is no uninstall program listed in the Norton folder. I
| even tried to do it in the safe mode and when I click uninstall in the
| add/remove programs section I get an error message that says Norton has
| detected that I am in the safe mode and I should reboot the normal way
and
| try again there. It's precisely the kind of stuff that makes me want to
get
| rid of them.
|
| Any help would be greatly appreciated.
|
| Thanks... Bob
|
|
 
R

Rock

Jim Merkner said:
I have Norton Internet Security Suite 2004 and Norton is having a lot of
trouble renewing my subscription so I would like to uninstall Norton
Anti-virus (or the whole thing if necessary). How can I do it? When I go
to XP's add/remove programs and click uninstall a box comes up asking if I
want to reinstall or modify Norton. Given those choices I selected modify
and it only lets me set parental control etc. and says nothing about
uninstall. There is no uninstall program listed in the Norton folder. I
even tried to do it in the safe mode and when I click uninstall in the
add/remove programs section I get an error message that says Norton has
detected that I am in the safe mode and I should reboot the normal way and
try again there. It's precisely the kind of stuff that makes me want to
get rid of them.

Hopefully, once you get rid of NIS 2004, you are _not_ going to install
another version of it. Norton NIS and AV are resource heavy, and can cause
problems sooner or later. There are good alternatives, some of which are
even free. Better off without any of the Norton home products.
 
G

Guest

Could having Norton installed cause the following problem: I get the error
message Windows Explorer has encountered a problem..." whenever I boot up my
computer. I can get to the welcome screen and choose my user name, but after
that I get that message and then I just get a blue screen. I can get to the
Task Manager by pushing Alt + Ctrl + Del, but when I try to follow the
instructions to get my computer back to an earlier point in time, it tells me
that access is denied. Can anyone help?
Thanks.
 
R

Rock

Snap said:
Could having Norton installed cause the following problem: I get the error
message Windows Explorer has encountered a problem..." whenever I boot up
my
computer. I can get to the welcome screen and choose my user name, but
after
that I get that message and then I just get a blue screen. I can get to
the
Task Manager by pushing Alt + Ctrl + Del, but when I try to follow the
instructions to get my computer back to an earlier point in time, it tells
me
that access is denied. Can anyone help?

As I replied in the other thread that you posted to, create a new one, don't
ask your question as a reply to someone else's thread - called hijacking.
Include relevant information on the computer, the history of this problem
and what solutions you've tried.

Making Good Newsgroup Posts
 

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