Norton Go-Back Question

[Ann Meffert]

I just purchased NAV 6.0 along with Norton Go-Back. In the past on very rare
occasions, I've used MS System Restore that is part of my WinXP Home SP2
software. I'm wondering if Go-Back will interfere with System Restore or
installing any of the multitudinous critical or security updates from MS.
Should I turn off Go-Back while installing MS updates? TIA.

 

[HillBillyBuddhist]

|I just purchased NAV 6.0 along with Norton Go-Back. In the past on very
rare
| occasions, I've used MS System Restore that is part of my WinXP Home SP2
| software. I'm wondering if Go-Back will interfere with System Restore or
| installing any of the multitudinous critical or security updates from MS.
| Should I turn off Go-Back while installing MS updates? TIA.


The two work in very different ways.

GoBack monitors all files and is always active. System Restore monitors a
finite set of files and is only "active" while in the process of creating a
restore point. They do not interfere with each other. Some would say that
keeping both is overkill. The only real restriction would be if disk space
is an issue. Personally I leave System Restore on.

I would not disable GoBack when doing updates. If an update fouls things up
and System Restore won't bail you out GoBack will. You can't "disable"
GoBack without losing all it's restore history.

--
Doug

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.
http://spaces.msn.com/members/hillbillybuddhist/

 

[Glenn S.]

I just purchased NAV 6.0 along with Norton Go-Back. In the past on very rare
occasions, I've used MS System Restore that is part of my WinXP Home SP2
software. I'm wondering if Go-Back will interfere with System Restore or
installing any of the multitudinous critical or security updates from MS.
Should I turn off Go-Back while installing MS updates? TIA.

I wish I'd never turned Go-Back on. My lights went out for
twenty seconds last month, and my computer would no longer boot to
Windows (XP). I'd get a Norton Go-Back error message before Windows
would load, and there was no way to get rid of it. The shop couldn't
fix it, either. Had to reload Windows.

I was a Norton Customer since the DOS days, but now I'm using
PC-Cillin.

 

[Ann Meffert]

Well, this certainly scares me. I bought NAV 6 and loaded it. Works fine.
Been using NAV for years. But, haven't loaded Go-Back yet. Does anyone else
have any good or bad experiences with Go-Back? Wondering if I should avoid
it all together, but I did pay for it as part of the Staples Exclusive
software package that had the two bound together. I am eligible for a
rebate, but hate to waste software if it is good. I am concerned that you
can't get to Windows without having Go-Back load first. I presume your
Go-Back worked fine before the power disruption.

 

[Glenn S.]

Well, this certainly scares me. I bought NAV 6 and loaded it. Works fine.
Been using NAV for years. But, haven't loaded Go-Back yet. Does anyone else
have any good or bad experiences with Go-Back? Wondering if I should avoid
it all together, but I did pay for it as part of the Staples Exclusive
software package that had the two bound together. I am eligible for a
rebate, but hate to waste software if it is good. I am concerned that you
can't get to Windows without having Go-Back load first. I presume your
Go-Back worked fine before the power disruption.

Yep. It was a neat program, until the lights went out.

 

[Edward W. Thompson]

Well, this certainly scares me. I bought NAV 6 and loaded it. Works fine.
Been using NAV for years. But, haven't loaded Go-Back yet. Does anyone
else have any good or bad experiences with Go-Back? Wondering if I should
avoid it all together, but I did pay for it as part of the Staples
Exclusive software package that had the two bound together. I am eligible
for a rebate, but hate to waste software if it is good. I am concerned
that you can't get to Windows without having Go-Back load first. I
presume your Go-Back worked fine before the power disruption.

I wouldn't have anything to do with System Restore (SR), it is totally
unreliable as posts to the MS newsgroup testify and my own experience.
Further, SR has limited capability being confined to the Registry and a few
other selected files. GoBack on the other hand will allow you to revert to
a previous configuration or even to replace a new file with a previous
version. My experience tells me it is an excellent program.

With respect to another's problem that was allegedly related to an event
'lights went out', I doubt whether that in fact caused whatever problem he
had plus it is a foolish reaction to such an event. I have had need to
disconnect machines that are powered up, same event as 'lights went out'
without damaging GoBack or anything else.

 

[HillBillyBuddhist]

| Well, this certainly scares me. I bought NAV 6 and loaded it. Works fine.
| Been using NAV for years. But, haven't loaded Go-Back yet. Does anyone
else
| have any good or bad experiences with Go-Back? Wondering if I should avoid
| it all together, but I did pay for it as part of the Staples Exclusive
| software package that had the two bound together. I am eligible for a
| rebate, but hate to waste software if it is good. I am concerned that you
| can't get to Windows without having Go-Back load first. I presume your
| Go-Back worked fine before the power disruption.

That GoBack loads before Windows is one of it's advantages.

In the event Windows won't start (due to a software problem) GoBack provides
you with a "Press the space bar now if you are having problems" menu when
you first start the computer that will allow you to revert the entire
harddrive to a point before the problem occurred. It can also "GoBack" to a
state prior to a virus or spyware infection. It's an excellent safety net.

I've been using it (GoBack) since Windows 98 when it was owned by WildFile
(since passed through Roxio's hands to Symantec) and it has saved me a lot
of trouble and time over the years. Problems that might take hours to
troubleshoot can be solved in a few minutes by reverting to a previous
state. (It is one of the *very* few Symantec I'd still recommend)

That one individual had a problem after a power outage is IMO not a good
reason to condemn the program. I'm sure I've had numerous computers running
GoBack lose power dozens of times over the years and never had a problem.
Computers do react badly sometimes to having the power fluctuate or be
suddenly shut off. Was it caused by GoBack? Who knows? Anecdotal experience
at best.

It should be noted that it (GoBack) is *not* a replacement for proper
backups. While it can revert data files to previous versions and/or recover
deleted files, if the harddrive becomes physically damaged it is useless.

--
Doug

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.
http://spaces.msn.com/members/hillbillybuddhist/

 

[Peter A. Stavrakoglou]

That GoBack loads before Windows is one of it's advantages.

In the event Windows won't start (due to a software problem) GoBack
provides
you with a "Press the space bar now if you are having problems" menu when
you first start the computer that will allow you to revert the entire
harddrive to a point before the problem occurred. It can also "GoBack" to
a
state prior to a virus or spyware infection. It's an excellent safety net.

I've been using it (GoBack) since Windows 98 when it was owned by WildFile
(since passed through Roxio's hands to Symantec) and it has saved me a lot
of trouble and time over the years. Problems that might take hours to
troubleshoot can be solved in a few minutes by reverting to a previous
state. (It is one of the *very* few Symantec I'd still recommend)

That one individual had a problem after a power outage is IMO not a good
reason to condemn the program. I'm sure I've had numerous computers
running
GoBack lose power dozens of times over the years and never had a problem.
Computers do react badly sometimes to having the power fluctuate or be
suddenly shut off. Was it caused by GoBack? Who knows? Anecdotal
experience
at best.

It should be noted that it (GoBack) is *not* a replacement for proper
backups. While it can revert data files to previous versions and/or
recover
deleted files, if the harddrive becomes physically damaged it is useless.

System Restore is a "light" version of GoBack, isn't it? I believe that it
is licensed from the same publisher, which is currently Symantec.

 

[HillBillyBuddhist]

System Restore is a "light" version of GoBack, isn't it?

No.

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.

 

[jetjock]

I wouldn't have anything to do with System Restore (SR), it is totally
unreliable as posts to the MS newsgroup testify and my own experience.
Further, SR has limited capability being confined to the Registry and a few
other selected files. GoBack on the other hand will allow you to revert to
a previous configuration or even to replace a new file with a previous
version. My experience tells me it is an excellent program.

With respect to another's problem that was allegedly related to an event
'lights went out', I doubt whether that in fact caused whatever problem he
had plus it is a foolish reaction to such an event. I have had need to
disconnect machines that are powered up, same event as 'lights went out'
without damaging GoBack or anything else.

Same here. I have been using "GoBack" since it was first released by "Wild
Fire" before Symantec bought them out. It has NEVER caused me any problems
(other than a slight slow down in boot time while it takes a snapshot), and
has saved my butt innumerable times. It is always the first program I load
when setting up a new computer or OS.[/QUOTE]

 

[jetjock]

System Restore is a "light" version of GoBack, isn't it? I believe that it
is licensed from the same publisher, which is currently Symantec.

VERY light! It is basically just a registry backup; does not restore files.[/QUOTE]

 

[Dave]

I've used GoBack with System Restore for a few years. I've never had a
problem with them co-existing. If I had to give one of them up, it'd be
System Restore. GoBack does much more and is more reliable in my opinion.

 

[Peter A. Stavrakoglou]

VERY light! It is basically just a registry backup; does not restore
files.

Very light, yes, but I do recall reading that it was licensed from the
publisher of GoBack when System Restore was first implemented.

 

[Peter A. Stavrakoglou]

No.

I believe that Microsoft did or does license the code from the publisher of
GoBack.

 

[HillBillyBuddhist]

I believe that Microsoft did or does license the code from the publisher
of GoBack.

You believe incorrectly. The two have no code in common and function in
completely different ways.

Symantec does market a product licensed to OEM computer manufacturers called
the "PC Restore by Symantec Utility" for restoring computers to their
"factory" condition. Perhaps that's what you're thinking of.

Some detailed information @
http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx
http://msdn.microsoft.com/library/d...y/en-us/dnwxp/html/windowsxpsystemrestore.asp
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/sr/sr/system_restore_start_page.asp

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.

 

[Glenn S.]

With respect to another's problem that was allegedly related to an event
'lights went out', I doubt whether that in fact caused whatever problem he
had

What else could it have been? My computer was working fine,
and had been for months. My electricity went out for less than a
minute, while I was reading the Drudge Report. I turned the computer
off. When the lights came back on, I turned on the computer about a
minute later. I was stuck in an endless loop. When I'd boot up, I'd
get a "GoBack Internal Error - Failure Code: gb_ui_support (1199)
Press any key to reboot" message.

If you can't figure out from the above that when the lights
went out, Go Back screwed up my computer, you're not very smart.

plus it is a foolish reaction to such an event. I have had need to
disconnect machines that are powered up, same event as 'lights went out'
without damaging GoBack or anything else.

Glad you've been lucky.

These folks have had similar problems with GoBack.

http://www.itreviews.co.uk/discuss/1154

http://forum.us.dell.com/supportforums/board/message?board.id=dim_other&message.id=225417

 

[Ann Meffert]

Thanks, guys. I feel better after reading your replies. Hope the start up
time doesn't slow down too much. This is a Dell 4500 with a P4 2.26, 512
ram, 80 gig HD, but it runs really slow. No spy ware or viruses. I will
install the Go-Back and keep my essential files backed up. I'll let you know
if I have any more problems--hopefully won't.

 

[Ann Meffert]

Well, let me rethink this. I went to the links at Dell Forum and IT Reviews
and read all of the problems with Go-Back. I've been down a major crash road
before and Dell helped to bail me out. It involved making a virtual image of
my hard drive to obtain some of my data and then reinstalling everything.
But now the computer is out of warranty. Besides all of the time,
aggravation, and lost data, I'm just not inclined to open myself up to
creating problems where they don't exist right now. My computer is working
fine. So, think I'll get my rebate, which essentially makes the NAV6 and
Go-Back free and figure it was a good idea to run this software by newsgroup
members here. I know the program got several good reviews, but it seems that
there are some major problems. So, thanks again for everyone's opinions. I
have to think that there's a reason I asked in the first place--woman's
intuition. Maybe my guardian angel whispered in my ear--don't Go-Back,
Go-Forward!

 

[Edward W. Thompson]

What else could it have been? My computer was working fine,
and had been for months. My electricity went out for less than a
minute, while I was reading the Drudge Report. I turned the computer
off. When the lights came back on, I turned on the computer about a
minute later. I was stuck in an endless loop. When I'd boot up, I'd
get a "GoBack Internal Error - Failure Code: gb_ui_support (1199)
Press any key to reboot" message.

If you can't figure out from the above that when the lights
went out, Go Back screwed up my computer, you're not very smart.


Glad you've been lucky.

These folks have had similar problems with GoBack.

http://www.itreviews.co.uk/discuss/1154

http://forum.us.dell.com/supportforums/board/message?board.id=dim_other&message.id=225417

That's exactly what it is, you are smarter than the rest of us and clearly
me in particular. As
a question to a smart Guy, if you know the answer what was the post for?
Secondly, if a 'lights out' situation causes computers with GoBack installed
to damage the installation, as you allege, why isn't this common knowledge?
Conclusion: your situation is/was unique and was not caused by GoBack,
however GoBack may well have been damaged during the 'lights out' event. As
I understand it some GoBack code resides in the MBR and it is possible that
the MBR was damaged during the event. Your problem might easily have been
solved by repairing the MBR. Did you try this?

 

[Peter A. Stavrakoglou]

You believe incorrectly. The two have no code in common and function in
completely different ways.

Symantec does market a product licensed to OEM computer manufacturers
called the "PC Restore by Symantec Utility" for restoring computers to
their "factory" condition. Perhaps that's what you're thinking of.

I guess the old memory is going, it happens What I recall, incorrectly
or otherwise, goes back to the release of Win Me when the System Restore
first appeared. I thought I read some articles which mentioned that it was
a stripped down version of GoBack, published by Roxio at that time I think,
and that MS licensed the code from them. Don't know how I came up with that
one! Perhaps someday it will all come back top me.