No "Protocol" Tab

[Hal Sommer]

I am having network problems with MS XP running on a HP
Pavilion. When going to Network Services and selecting
properties all I have is a General Tab and nothing else.
There is no Protocol Tab. My question is how do I add the
Protocol Tab so I can enable TCP/IP?

 

[Steve Winograd [MVP]]

I am having network problems with MS XP running on a HP
Pavilion. When going to Network Services and selecting
properties all I have is a General Tab and nothing else.
There is no Protocol Tab. My question is how do I add the
Protocol Tab so I can enable TCP/IP?

TCP/IP should be installed by default, and there should be no need to
add it. Right-click your network connection and click Properties.
Does TCP/IP appear under "This connection uses the following items:"?

If it does, go to a command prompt, type "ipconfig /all", and verify
that the TCP/IP properties for the desired network connection appear.

Resetting TCP/IP might help. Follow the steps in this Microsoft
Knowledge Base article:

How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q299357

If that doesn't solve the problem, follow these steps, taken from
Microsoft Knowledge Base article 811259:

1. Backup and delete the following registry keys:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

2. Reboot

3. Open the network connections folder, right click your network
connection, and click Properties.

4. Click Install | Protocol | Add.

5. Click "Have Disk...", type "\windows\inf" in the box, and click
OK.

6. Click "Internet Protocol (TCP/IP)", then click OK.

7. Reboot.

I'm not sure what you mean by "Network Services". How did you get to
that screen?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Hal Sommer]

Thanks for the reply, but when I click on properties for
the network connection, I have 2 tabs- "General", and
"Authentication". Under the General Tab it displays the
device using window and a "Configure" button underneath it.
The is no display of "This connection uses the following
items:" under either tab.

- I don't have
"HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services"
registry keys. I had deleted winsock and winsock2 keys per
another post.

- When I did ipconfig /all here is what received :
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dad>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HPONE
Primary Dns Suffix . . . . . . . : sommer
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R)
PRO/100 VE Network Connecti
on #2
Physical Address. . . . . . . . . : 00-E0-18-56-0E-82
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.95.38
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

- Also by-the-way when I create network connections they
always switch to bridged. I have a small home network - 2
desktops and laptop using connected via a Belking router to
a cable modem. Not sure if that is pertinent but thought I
would roll that in here as well.

Thanks - Hal

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