No New Mail

[mayoffice]

All of a sudden my windows mail quit working. I can send but not receive. I
get no error messages and it seems to be cycling thru from connecting to
disconnect. All it says is "no new mail". Been using the att web mail to get
my messages that has been taken over by Yahoo and is a major pain in the butt
to share with 3 family members. I have uninstalled Norton 360, unchecked the
secure box and run all kinds of registry error fixes. Still won't work.

 

[Gary VanderMolen]

A Norton uninstall must be followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Also make sure your settings agree with what your ISP specifies:
Servers tab:
Incoming (POP3) server: pop.att.yahoo.com
Outgoing (SMTP) server: smtp.att.yahoo.com
"My server requires authentication" must be checked.

Advanced tab:
Incoming mail port #: 995, secure connection (SSL) checked
Outgoing mail port #: 465, secure connection (SSL) checked.

 

[mayoffice]

Gary--thanks for your time. Did as instructed and now it won't connect.
Gives me the following EM:

The connection to the server has failed. Account: 'mail.bellsouth.net',
Server: 'mail.bellsouth.net', Protocol: POP3, Port: 465, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

 

[Gary VanderMolen]

Your settings are still wrong in at least two areas:

1) mail.bellsouth.net should be smtp.att.yahoo.com

2) SSL should be enabled:
Go to Tools, Accounts, select that account, Properties, Advanced,
then enable the SSL option (two places).

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

Gary--thanks for your time. Did as instructed and now it won't connect.
Gives me the following EM:

The connection to the server has failed. Account: 'mail.bellsouth.net',
Server: 'mail.bellsouth.net', Protocol: POP3, Port: 465, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

 

[ed wise]

All of a sudden my windows mail quit working. I can send but not receive. I
get no error messages and it seems to be cycling thru from connecting to
disconnect. All it says is "no new mail". Been using the att web mail to get
my messages that has been taken over by Yahoo and is a major pain in the butt
to share with 3 family members. I have uninstalled Norton 360, unchecked the
secure box and run all kinds of registry error fixes. Still won't work.