No Desktop Screen After Welcome Screen

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

First of all, my laptop( Compaq Presario 1200T) will boot up. Goes through
the motions . After the Welcome screen I was getting a message that said" A
fatal error has occured. Caused by Trojan- Spy. HMTL. Smitfraud.c System
cannot function in normal mode. Scan the PC with any available anti-virus/
spyware program to fix the problem. I used Stinger spyware. It found 1 virus.
After this I was still getting the blue screen error message for the Trojan.
So I downloaded the Microsoft Malicious Spyware Removal Tool. Scan the laptop
twice. Found no viruses.The Problem that I have NOW is when I boot the laptop
up. Goes through the motions. After I log on it goes to a screen that
yellowish. I can't see the desktop. When I ctrl,alt,del and go to task
manager. I can file, run new task and see my computer, the "C" drive. Any
help is greatly appreciated!!
 
First of all, my laptop( Compaq Presario 1200T) will boot up. Goes through
the motions . After the Welcome screen I was getting a message that said" A
fatal error has occured. Caused by Trojan- Spy. HMTL. Smitfraud.c System
cannot function in normal mode. Scan the PC with any available anti-virus/
spyware program to fix the problem. I used Stinger spyware. It found 1 virus.
After this I was still getting the blue screen error message for the Trojan.
So I downloaded the Microsoft Malicious Spyware Removal Tool. Scan the laptop
twice. Found no viruses.The Problem that I have NOW is when I boot the laptop
up. Goes through the motions. After I log on it goes to a screen that
yellowish. I can't see the desktop. When I ctrl,alt,del and go to task
manager. I can file, run new task and see my computer, the "C" drive. Any
help is greatly appreciated!!

Googling 'Trojan- Spy. HMTL. Smitfraud.c System':

Description:

Trojan-Spy.HTML.Smithfraud.c is a phishing attempt where a fake login
screen is presented to user, in an attempt to collect user account
information.

Spyware is also installed with a fake warning message on computer
screen:

A fatal error in IE has occured at 0028:C0011E36 in VXD VMM(01) +
00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c


Look here for removal info:
http://www.precisesecurity.com/adware-spy/awtss-005dec.htm

Good luck,
HJS
 

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