New Problem: Requires I type in ID and password each time I log

T

TAG UR IT

This problem just began happening today, but every time I open my email, I
get a message that says, "Logon to pop-server.satx.rr.com. Please verify
that both the username and password are correct for your mail server.

It then has two boxes to type in the username and password.

There is another box that asks the user if we want the credentials to be
remembered. I have that box clicked. I log on and everything works fine.
If I close and reopen the email, I still have to log on again. This has
never happened before. Does anyone have any solutions?? Thanks in advance.
 
F

Frank Saunders MS-MVP IE,OE/WM

TAG UR IT said:
This problem just began happening today, but every time I open my email, I
get a message that says, "Logon to pop-server.satx.rr.com. Please verify
that both the username and password are correct for your mail server.

It then has two boxes to type in the username and password.

There is another box that asks the user if we want the credentials to be
remembered. I have that box clicked. I log on and everything works fine.
If I close and reopen the email, I still have to log on again. This has
never happened before. Does anyone have any solutions?? Thanks in
advance.

It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.
 

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