sending mail

A

albert

When I hit "send" a box appears that say:
Windows Security, Logon to Pop-Server.cfl.rr.com, please verify that both
the username and password are correct for your mail server (I assume this
would be my same username & password for my cfl account) so I type it in the
username and password boxes and hit ok. Then the same box reappears, over
and over when I hit ok??? Nothing Happens! Please help.
 
G

Gary VanderMolen

When you get that repeated prompt for username and password, click Cancel,
which should then produce an error message. Right-click on your error message,
copy, then paste it into a reply here. We can't do much troubleshooting without
the complete error message.

First, test your password by logging in to your provider's webmail:
http://webmail.cfl.rr.com
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing in Windows Mail is
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

For more on why email scanning in your antivirus is bad, see:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"albert" wrote in message
When I hit "send" a box appears that say:
Windows Security, Logon to Pop-Server.cfl.rr.com, please verify that both
the username and password are correct for your mail server (I assume this
would be my same username & password for my cfl account) so I type it in the
username and password boxes and hit ok. Then the same box reappears, over
and over when I hit ok??? Nothing Happens! Please help.
 
C

caplil

albert said:
When I hit "send" a box appears that say:
Windows Security, Logon to Pop-Server.cfl.rr.com, please verify that both
the username and password are correct for your mail server (I assume this
would be my same username & password for my cfl account) so I type it in
the
username and password boxes and hit ok. Then the same box reappears, over
and over when I hit ok??? Nothing Happens! Please help.
 

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