New homebuilt PC -- Is this locked keyboard a hardware or software issue?

[Stan Hilliard]

The keyboard locks up while I install Windows XP Pro on a new
homebuilt PC. I have gotten past the problem by starting over 4-5
times.

Another fact: when the keyboard would freeze, it always happened at
the same point in setup. I could tell where the KB locked up by
toggling the capslock key on/off and watching the light go on/off,
when active.

Starting with the XP CD in the CDROM drive, F6 --> load SATA/RAID
drivers from floppy. The keyboard goes dead at the point where I want
to finish installing Windows.

The setup finally worked and installed windows, but I wonder if there
is a problem with the KB connection of the motherboard. The keyboard
itself is borrowed from another PC so I know it works.

Question: Is there a utility to test whether I have a problem with the
KB connection of the motherboard?

Stan Hilliard

 

[Newbie Coder]

The computer send the signal for the keyboard check on boot flashing the
scroll lock... lights etc.

What connection is your keyboard, PS2/USB?

 

[Stan Hilliard]

The keyboard goes dead at the point where I want
to finish installing Windows.

I meant to say that the keyboard goes dead at the point where setup is
starting (to install) Windows.

Stan Hilliard

 

[Stan Hilliard]

The computer send the signal for the keyboard check on boot flashing the
scroll lock... lights etc.

What connection is your keyboard, PS2/USB?

The keyboard cable is USB with a USB to PS2 converter going into the
PS2 on the motherboard.

 

[Noncompliant]

In my experiences and consequential opinion, believe any hardware converters
should be avoided. Get a PS/2 keyboard.

 

[Malke]

I meant to say that the keyboard goes dead at the point where setup is
starting (to install) Windows.

Stan Hilliard

Remove the converter or use a keyboard that will work natively with the
connector on the motherboard. After Windows is installed you can change
keyboards if desired.


Malke

 

[Bruce Chambers]

The keyboard cable is USB with a USB to PS2 converter going into the
PS2 on the motherboard.

Does the motherboard's manual state that it can accept such a
configuration? Does the keyboard's manual unequivocally state that it
is "USB/PS2 compatible?"

If not, try using a PS/2 keyboard.


--

Bruce Chambers

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