Need to return MSCONFIG back to normal

[Guest]

Had a Fatal error during startup. Went through troubleshooter and found the
error to be a service tab error. deselected tab marked "themes" from
microsoft. troubleshooter ended by saying to get ahold of software
manufacturer. How? Not able to start computer in normal mode.

 

[JerryM \(ID\)]

Go back to msconfig and select normal startup.

 

[Guest]

selecting Normal tab reselects corupt service tab

 

[peter]

Give us the exact line from that corrupt tab
peter

 

[JerryM \(ID\)]

Tom, I assume you have typed MSCONFIG on the Start - Run line ?

 

[Guest]

original error was fatal system error c000021a system shutdown. status
0xc0000006

 

[Guest]

I believe that i need to repair or remove the Theme service line but i don't
know how

 

[JerryM \(ID\)]

Another option is to start in safe mode,

Go to System Restore and restore to a previous highlited date.