need Fax help!

[david]

There is no fax printer listed in my
printer list and when I try to add one via "add fax
printer" in the advanced options, I get the message
something like "A fax printer was not able to be created.
Check to see that your modem was installed correctly".
Yet when I go to modem diagnostics, everything's hunky
dory. Whassup wid dat? (I do have DSL installed, but
also an external phone/answering machine, a US Robotics
56K modem and a Epson Perfection
1650 scanner).

With thanks,
david

 

[Raghavendra R [MSFT]]

I assume you are using Windows 2000 and you have a data modem connected to
the computer.



In that case, when you attach a fax modem, Windows 2000 detects it and
installs Fax service and fax printer.

Following shortcuts will be added in Programs->Accessories->
Communications->Fax

1. Fax Queue
2. Fax Service Management
3. My Faxes
4. Send Cover page

Please check that your modem is properly shown in 'Device Manager' (My
Computer > Manage > Device Manager)
--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

 

[Shauna]

I updated my modem driver and then this problem went
away. I already posted a message on how to do it under
someone else's Oct. 26 message, in case you're like me and
don't know how to update hardware drivers.