My PC turns off and restarts

[Guest]

My PC runs like a dream until I use Messenger Live. I can talk to contacts
but as soon as I use my webcam it shuts down and restarts. Im using Windows
XP Home with SP2. Im on Broadband. Ive looked in the events viewer and had
this warning :

Event Type: Warning
Event Source: LOGITECH
Event Category: None
Event ID: 2
Date: 10/09/2007
Time: 17:03:20
User: N/A
Computer: ANN-MARIE
Description:
The description for Event ID ( 2 ) in Source ( LOGITECH ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: .

In system I have loads of errors this being the main one :

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 12/09/2007
Time: 17:47:42
User: N/A
Computer: ANN-MARIE
Description:
Error code 1000000a, parameter1 00000000, parameter2 000000ff, parameter3
00000001, parameter4 804e32be.

And this one :

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 10/09/2007
Time: 17:14:23
User: N/A
Computer: ANN-MARIE
Description:
The Application Layer Gateway Service service failed to start due to the
following error:
The service did not respond to the start or control request in a timely
fashion.

and this one :

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 10/09/2007
Time: 17:13:29
User: N/A
Computer: ANN-MARIE
Description:
The Telephony service hung on starting.

Normally on restart I get a message up saying my system has recovered from a
serious problem and it mentions my alcatel speedtouch connection. Like I
said, its only when I use webcam and some games other than this my PC is
working great!
Hope I have given you enough info to try and help me.
Ann-Marie

 

[Guest]

Is this post in the right place or doesn't anyone know what could be wrong? I
really want to try and solve this. Thanks ;-)
Ann-Marie

 

[antioch]

Is this post in the right place or doesn't anyone know what could be
wrong? I
really want to try and solve this. Thanks ;-)
Ann-Marie

Are you using a router?

Antioch

 

[Guest]

Hi there..... No, no router.
I am located in the UK and Orange is my ISP. Here is a brief summary of my
system components for you:
Computer:
Operating System Microsoft Windows XP
Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904
(DirectX 9.0c)
Motherboard:
CPU Type Intel Pentium 4,
1614 MHz (16 x 101)
Motherboard Name ECS L4S5MG (3 PCI,
1 AGP, 1 CNR, 2 DIMM, Audio, Video)
Motherboard Chipset SiS 650
System Memory 224 MB (PC2100 DDR
SDRAM)
BIOS Type Award Modular
(04/29/02)
Peripherals:
Printer EPSON Stylus Photo
RX620 Series
USB1 Controller SiS 7001 PCI-USB
Open Host Controller
USB1 Controller SiS 7001 PCI-USB
Open Host Controller
USB Device Alcatel Speed Touch
ADSL Modem
USB Device Logitech Microphone
(Messenger)
USB Device Logitech QuickCam
Messenger
USB Device Logitech USB Camera
(Messenger)

Field Value
Device Properties
Driver Description Logitech QuickCam Messenger
Driver Date 14/02/2004
Driver Version 8.2.0.1189
Driver Provider Logitech
INF File oem15.inf
Hardware ID USB\Vid_046d&Pid_08f0&Rev_0100&MI_00
Location Information Camera

Field Value
Device Properties
Driver Description Alcatel Speed Touch ADSL Modem
Driver Date 03/10/2001
Driver Version 140.3.0.1800
Driver Provider Alcatel
INF File oem5.inf
Hardware ID USB\Vid_06b9&Pid_4061&Rev_0000
Location Information Speed Touch USB


I hope this is enough to help you.
Ann-Marie