My DVD drive doesn't recognize some DVDs and CDs

[Troubled in Ferron]

My Toshiba SD-5372 doesn't recognize most DVDs and CDs (both commercial and
non-commercial disks). I can put a DVD or CD in the drive, close the drive
door and the lite (on the drive) flashes as if the disk is being recognized.
After a while of flashing the lite stays lit; if I click on the drive in
windows explorer (btw windows explorer doesn't indicate that he recognized
the disk as its still labeled DVD-RW Drive (K and not the disk title) I get
the message "Windows cannot read from this disk. The disk might be
corrupted, or it could be using a format that is not compatible with
Windows." On a rare occasion I'll put a disk in (either cd or dvd . . .
makes not difference) and the disk will be recognized and the drive functions
correctly. I am using Windows XP w/SP3 and have the most recent firmware for
the drive loaded. Any ideas?

 

[Shenan Stanley]

My Toshiba SD-5372 doesn't recognize most DVDs and CDs (both
commercial and non-commercial disks). I can put a DVD or CD in the
drive, close the drive door and the lite (on the drive) flashes as
if the disk is being recognized. After a while of flashing the lite
stays lit; if I click on the drive in windows explorer (btw windows
explorer doesn't indicate that he recognized the disk as its still
labeled DVD-RW Drive (K and not the disk title) I get the message
"Windows cannot read from this disk. The disk might be corrupted,
or it could be using a format that is not compatible with Windows."
On a rare occasion I'll put a disk in (either cd or dvd . . . makes
not difference) and the disk will be recognized and the drive
functions correctly. I am using Windows XP w/SP3 and have the most
recent firmware for the drive loaded. Any ideas?

Replace the probably bad hardware...