My delay e-mail are missing. Where did they go?

[Guest]

When I schedule e-mail to be sent out at a later date, in Outlook 2000 the
e-mails were in my outbox until the send date (and I could edit them at will)
- In Outlook 2003 they are 'lost' - I can't find or edit them!!! But they are
somewhere because they are still being sent on the schedule date!!!

 

[Brian Tillman]

When I schedule e-mail to be sent out at a later date, in Outlook
2000 the e-mails were in my outbox until the send date (and I could
edit them at will) - In Outlook 2003 they are 'lost' - I can't find
or edit them!!! But they are somewhere because they are still being
sent on the schedule date!!!

Are you sure they're not in the Outbox and you just have a View selected
that doesn't show them?

 

[Guest]

thanks for the reply . . .The Outbox has NOTHING in it! I have no filter on
my outbox. Are there any other setting I should check?

 

[Jeff Stephenson [MSFT]]

When I schedule e-mail to be sent out at a later date, in Outlook 2000 the
e-mails were in my outbox until the send date (and I could edit them at will)
- In Outlook 2003 they are 'lost' - I can't find or edit them!!! But they are
somewhere because they are still being sent on the schedule date!!!

What sort of mail account(s) do you have?

 

[Guest]

Microsoft Exchange - one account.

 

[Jeff Stephenson [MSFT]]

Microsoft Exchange - one account.

Are you running in cached Exchange mode, or in online mode?

 

[Guest]

I'm not sure -- Under the advance options the Cached is unchecked, so I'm
guessing I am running inline mode (right?)

 

[Jeff Stephenson [MSFT]]

I'm not sure -- Under the advance options the Cached is unchecked, so I'm
guessing I am running inline mode (right?)

Yep, that's online mode. I'm not certain what changed, but I suspect that
the message in Outlook 2003 is being marked for "deferred delivery" (send
it, but don't deliver it until the specified time) whereas Outlook 2000 was
marking it for "deferred send" (don't send it until this time).

One way you can get around this would be to use cached mode (check that
box). That will cause Outlook to create and use a local copy of your
Exchange mailbox, and will also cause all deferred messages to be treated
as "deferred send", so they will stay in your outbox. It does, however,
mean that Outlook has to be running at the time you want the message
delivered, so it may not work for your situation.

 

[Guest]

OK - I can understand the change but WHERE are the e-mails being held?? I
have to change (and delete some of them) and I can't find them anywhere.

Will the cache mode send the e-mail when Outlook is operating if the send
time is PRIOR to the running of Outlook? (I want to send at 8am but don't
open Outlook unitl 8:30?)

 

[Jeff Stephenson [MSFT]]

OK - I can understand the change but WHERE are the e-mails being held?? I
have to change (and delete some of them) and I can't find them anywhere.

They're being held on the Exchange server - I'm not sure where. Basically
deferred delivery sends the message to the recipient, then delays the
delivery until the proper time. Ask your Exchange administrator if there's
anything you can do - I don't know enough about Exchange to know whether
there's anything you can do. You might try recalling all the messages, but
I'm not sure if that will work.

Will the cache mode send the e-mail when Outlook is operating if the send
time is PRIOR to the running of Outlook? (I want to send at 8am but don't
open Outlook unitl 8:30?)

Yes, it basically checks to see if there are any messages in the outgoing
queue whose send time is in the past. In your example, the 8am message
will be sent at 8:80am.