My browser is stumbling and jerking.

W

Walter R.

For some time now I noticed that IE6 was slow and sluggish. It frequently
tells me that it is "not responding". I then have to "end the program" or
"cancel" it.

I noticed today that my CPU revs up to 100% whenever I click on a link in
the browser. I am using a P4 1.6GB with 514 MB memory. It stays at the 100%
level for 5 to 10 seconds and then returns to normal. This is apparently
what makes the browser lock up for ten seconds or so. Sometimes the linked
page will show up, sometimes not.

What can cause this high CPU utilization rate? I have reviewed all IE6
Options, including the connection to the internet. I have defragged the
drive. No luck. Next I will check for viruses.

Any suggestions? Would a repair install of Windows XP SP2 / IE6 help?

Thanks
 
P

PA Bear [MS MVP]

Would a repair install of Windows XP SP2 / IE6 help?

No, but a format & reinstall would.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
 
P

Paul

Walter said:
For some time now I noticed that IE6 was slow and sluggish. It frequently
tells me that it is "not responding". I then have to "end the program" or
"cancel" it.

I noticed today that my CPU revs up to 100% whenever I click on a link in
the browser. I am using a P4 1.6GB with 514 MB memory. It stays at the 100%
level for 5 to 10 seconds and then returns to normal. This is apparently
what makes the browser lock up for ten seconds or so. Sometimes the linked
page will show up, sometimes not.

What can cause this high CPU utilization rate? I have reviewed all IE6
Options, including the connection to the internet. I have defragged the
drive. No luck. Next I will check for viruses.

Any suggestions? Would a repair install of Windows XP SP2 / IE6 help?

Thanks
Click to expand...

Do you use the default settings for the Temporary Internet Files ?
It's possible a combination of a large cache size, plus setting
the history to keep the files forever, leads to a bloated
folder. My brother tried something like that once.

My Temporary Internet Files are located at:

C:\Documents and Settings\<user name>\Local Settings\Temporary Internet Files

Right now, if I click it and check the Properties, it says 528 files
in 5 folders, about 4MB total. Have a look at your Properties
on that folder, and see how full it is. If it takes a lot
of time to check the Properties on the folder, there could be
a boat-load of stuff in there.

Paul
 
P

Puddin' Man

For some time now I noticed that IE6 was slow and sluggish. It frequently
tells me that it is "not responding". I then have to "end the program" or
"cancel" it.

I noticed today that my CPU revs up to 100% whenever I click on a link in
the browser. I am using a P4 1.6GB with 514 MB memory. It stays at the 100%
level for 5 to 10 seconds and then returns to normal. This is apparently
what makes the browser lock up for ten seconds or so. Sometimes the linked
page will show up, sometimes not.
Click to expand...

1.) At 1.6 ghz and 514 mb, you are not tremendously well resourced
for some web sites.

When I brought up wsj.com (Wall St. Journal) earlier, it added about
60 mb to memory utilization, but after it had been loaded for 2 hours,
it was sitting on 180 mb (W2k sp4, 3ghz, 1gb mem, IE6).

Every day certain sites require more resources (cpu, mem., bandwidth).
They keep getting fancier and fancier ...
What can cause this high CPU utilization rate? I have reviewed all IE6
Options, including the connection to the internet. I have defragged the
drive. No luck.
Click to expand...

2.) You haven't supplied enough info to much say.

What site caused the problem? What other programs were you running and
what resources were they using? Etc, etc.

Supply enough info and maybe *someone* (not necessarily a "MS MVP-IE")
can give addtional guidance.
Next I will check for viruses.
Click to expand...

And malware, etc. A very, very good idea.
Any suggestions? Would a repair install of Windows XP SP2 / IE6 help?
Click to expand...

I'd think in terms of getting the system as perfectly clean as possible,
and then evaluate what you can rationally expect from it.

P

"Take Yo' Hand Out My Pocket (I Ain't Got Nothing What Belongs To You)!"
- Rice Miller, who probably never even _heard_ of GW Bush, Paulson, etc
 
K

Kayman

For some time now I noticed that IE6 was slow and sluggish. It frequently
tells me that it is "not responding". I then have to "end the program" or
"cancel" it.

I noticed today that my CPU revs up to 100% whenever I click on a link in
the browser. I am using a P4 1.6GB with 514 MB memory. It stays at the 100%
level for 5 to 10 seconds and then returns to normal. This is apparently
what makes the browser lock up for ten seconds or so. Sometimes the linked
page will show up, sometimes not.

What can cause this high CPU utilization rate? I have reviewed all IE6
Options, including the connection to the internet. I have defragged the
drive. No luck. Next I will check for viruses.

Any suggestions? Would a repair install of Windows XP SP2 / IE6 help?
Click to expand...

1.Clear the (IE) temporary Internet files and the history cache.
Click Start==>Run... then type (or copy/paste) "inetcpl.cpl" (w/out
quotation marks) into the box, then click the 'OK' button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...'button then place a checkmark into the box beside 'Also delete files
and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click Start==>Run... then type (or copy/paste) "cleanmgr" (w/out quotation
marks into the box, then click the 'OK' button. Select your drive
(presumably WinXP (C:) and click OK.

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
Kaspersky® AVPTool
http://avptool.virusinfo.info/en/
Direct:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
--and--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and--
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

NOTE:
Kaspersky® Virus Removal Tool, Dr.Web CureIt!® and the free version of
Malwarebytes© and SuperAntispyware are not capable for real-time protection
of your computer.
Kaspersky® AVPTool, Dr.Web CureIt!® have no update feature (so they don't
turn into full blown scanners). As soon as your computer is cleaned you are
supposed to remove these tools from your operating system.
Re: K/AVPTool; To uninstall/move this program 'enable self-defense' must be
unchecked!

The free version of Malwarebytes© and SuperAntispyware have an update
feature, keep them installed in addtion to your resident AV/A-S
applications and scan frequently.

After the software is updated, it is suggested scanning the system in Safe
Mode (this does not apply to MBAM).
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=315222
Start your computer in safe mode (Vista)
http://windowshelp.microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx
http://www.bleepingcomputer.com/tutorials/tutorial61.html

Alternatively:
Click Start==>Run... then type (or copy/paste) "msconfig" (without
quotation marks), click OK. Then click onto BOOT.INI tab and 'check'
/SAFEBOOT then OK and click Restart. To go back to Normal Mode, you must
access the System Configuration utility again and click the General tab
then click/check the radio button 'Normal Startup'- load all device drivers
and services'.

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

Good luck :)
 
P

philo

Kayman said:
1.Clear the (IE) temporary Internet files and the history cache.
Click Start==>Run... then type (or copy/paste) "inetcpl.cpl" (w/out
quotation marks) into the box, then click the 'OK' button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...'button then place a checkmark into the box beside 'Also delete files
and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click Start==>Run... then type (or copy/paste) "cleanmgr" (w/out quotation
marks into the box, then click the 'OK' button. Select your drive
(presumably WinXP (C:) and click OK.

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
Kaspersky® AVPTool
http://avptool.virusinfo.info/en/
Direct:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
--and--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and--
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

NOTE:
Kaspersky® Virus Removal Tool, Dr.Web CureIt!® and the free version of
Malwarebytes© and SuperAntispyware are not capable for real-time protection
of your computer.
Kaspersky® AVPTool, Dr.Web CureIt!® have no update feature (so they don't
turn into full blown scanners). As soon as your computer is cleaned you are
supposed to remove these tools from your operating system.
Re: K/AVPTool; To uninstall/move this program 'enable self-defense' must be
unchecked!

The free version of Malwarebytes© and SuperAntispyware have an update
feature, keep them installed in addtion to your resident AV/A-S
applications and scan frequently.

After the software is updated, it is suggested scanning the system in Safe
Mode (this does not apply to MBAM).
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=315222
Start your computer in safe mode (Vista)
http://windowshelp.microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx
http://www.bleepingcomputer.com/tutorials/tutorial61.html

Alternatively:
Click Start==>Run... then type (or copy/paste) "msconfig" (without
quotation marks), click OK. Then click onto BOOT.INI tab and 'check'
/SAFEBOOT then OK and click Restart. To go back to Normal Mode, you must
access the System Configuration utility again and click the General tab
then click/check the radio button 'Normal Startup'- load all device drivers
and services'.

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

Good luck :)
Click to expand...



All good advice.

Until the problem is solved, this browser may give much improved performance


http://kmeleon.sourceforge.net/
 
D

Daave

Randem said:
You should be on IE7 by now. IE6 was a haven for worms and such. My
suggestion would be upgrade to IE7 then see if the problems solve
themselves.
Click to expand...

Very bad advice. Never upgrade if it is attempt to solve a problem! It
is important to make sure IE6 is problem-free. And, by the way, IE6 is
no more "a haven for worms and such" than IE7. As long as one practices
safe hex and ensures that all patches are up-to-date, there is little
reason to be overly concerned. And as of this date, IE6 is still
supported by Microsoft, with patches still coming out.

If OP would like to take advantage of IE7's features, such as tabbed
browsing, that's fine. But once more, it's important to address whatever
problems cuurently exist before upgrading. The same holds true for
upgrading to SP3.
 
D

Daave

You are totally incorrect about IE7...
Click to expand...

In point of fact, you are incorrect about IE6. Here is the
documentation, straight from the horse's mouth:

"Microsoft Security Bulletin Summary for October 2008"
http://www.microsoft.com/technet/security/bulletin/ms08-oct.mspx

If IE6 is fully patched (and as you can see, patches are still coming
out!), it won't be "a haven for worms and such." A phishing filter can
even be added. Then again, for those who just don't like ActiveX
whatsoever, Internet Explorer of *any* version should be avoided; an
alternated browser like Firefox would be recommended. Then again, as
long as the user practices safe hex, ActiveX need not be a concern.

But the important point is that upgrades should not be done to "see if
the problems solve themselves." That is bad advice. Upgrading to IE6 to
IE7 is all well and good, but it is important that any problems with IE6
(malware, troublesome toolbars, etc.) are addressed and corrected
beforehand. If a person is having problems with IE6, the last thing they
should to do is upgrade to IE7! The same principle holds true for
upgrading from SP2 to SP3.
 
R

Randem

It figures, Those of us who actually do the work know not to let the horse
speak... for it tries to spin the problems instead of telling the truth. I
fix these sorts of problems for customers all the time so I indeed know what
the problems are expecially with the add-ins...

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org
 
D

Daave

Randem said:
It figures, Those of us who actually do the work know not to let the
horse speak... for it tries to spin the problems instead of telling
the truth.
Click to expand...

You are speaking in illogical riddles, Randem.

Don't you recall the point you made that the OP "should be on IE7 by
now. IE6 was a haven for worms and such. My suggestion would be upgrade
to IE7 then see if the problems solve themselves."?

I merely pointed out that not only was this bad advice (because an
upgrade should not be done in attempt to see if "problems solve
themselves," but rather it should not be done until the problem is
fixed!) but you also erroneously assumed that IE6 was no longer safe.
That is simply not factual. I offered you evidence from Microsoft itself
that IE6 is still supported and security patches are *still* being
offered for it. If you think that means that Microsoft is "spinning the
problems," I ask you to offer any factual evidence to back up this odd
claim.

Pehaps if you had a little more humility, you would realize why your
assertion was wrong and your advice to OP was not sound. There is
absolutely nothing wrong with admitting mistakes. I have no problem at
all doing so. Learning and growing are actually *good*!
 
D

Daave

I repair computers all the time and when they are having problem with
their browsers I upgrade to IE7 and they magically disappear... HOW
CAN THIS BE!!!!
Click to expand...

I am sure there is a rational, rather than magical, explanation for
whatever it is that is happening.
Microsoft not telling the whole truth...
Click to expand...

That is a rather stong statement. Seems to be based in emotion, though.
I am astonished!!!
Click to expand...

As am I.
 
N

N. Miller

On Sat, 29 Nov 2008 14:32:03 -0800, Walter R. wrote:

To keep your browser from stumbling and jerking it is recommended to
withhold the Scotch whiskey! :p

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.
 
K

Kaja

You could have malicious software on your computer such as malware and
spyware. This could explain the problem as this slows things down. Also I
would reccomend Microsoft system maintenance and cleaning out of temporary
files and registry fix. So here is what I would do.
Go to microsoft.com and to the downloads site. Search the keyword
"Malicious". You will see a program called the malicious software removal
tool. New versions come out the second Tues of every month. The current
version is 11/08/08. Run and install that and it will scan your computer for
malicious software and provide you a report of what it found and what if
anything was removed.
Next go to www.superantispyware.com and download and install that program.
Check for updates and run a complete or full scan. Quarantine the threats
and go over each item in the unknown items list to see if it a threat. Next
go to Microsoft update and install all critical updates.

Now that the integrity of the sytem is verified and up to date we can do
some maintenance and cleaning of unnescary files. required maintenance and
clean up which could speed things up a bit. Go to start, all programs,
accessories, system tools and select disc cleanup. This should be done once
a week. Select your C drive and place a check mark in all areas that have a
number next to them and say ok to permanetly delete these files. Next go to
start, all programs, accessories, sytem tools, disc defragmenter and click
analyze. The program will tell you if the drive needs needs defragmentation
at that time. If not disregard, if yes hit defragment and that will take
approximately one hour to do. This should be done once a month .
Next go to www.cccleaner.com and download and install this great free
cleaning utility. It has two tabs Windows and Applications. On the Windows
tab hit analyze and it will go through and show you the amount and size of
unnescary files such as temporary internet files and cookies it can clean.
For the initial cleaning it will probably be large. Click run cleaner and
OK. Next on the left hand side there is a blue section that says registry.
Click that. Click Scan for issues, click no to not back up and click fix all
selected issues.
Another issue is you could be running out of space on your hard drive so you
want to delete programs you do not use. To do this go to start, control
panel add or remove programs or unistall a program. This will genereate a
list of all the programs on the computer their size and the frequency of use.
Make sure you do not need that program if you want to delete it then select
what you want to delete and click uninstall or remove. After all this the
computer may tell you it needs to restart for changes to take effect. so
restart.
I hope this resolves your issue. Let me know
Best Regards,
Kaja
 
K

Kaja

try followin the instuctions i gave in my last post and see if that helps.
It should. Let me know
Best regards and Merry Christmas
Kaja
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Youtube is a problem 6
W2k desktop, IE6 lockup 1
Web Access Problems IE6 3
"Lost" My Browser (IE6) ? 2
Can't Run With The RunTime Errors! 2
Browser won't load 2
IE6 appears to hang with TEXTAREA with large content and style 1
Web browser scroll speed problem 1

Top