Mouse, CDRW and DVD Rom Stoped working

[Guest]

I dont know how to fix this issue I dont want to reinstall windows, I have
windows prealoded as a last resort..
The problems...
The mouse does not work
The drives CDRW and DVD Rom does not work
I have to use the keyboard only to navigate to different programs, I donnot
know if there is a virus since nothen shows up on my antivirus program, I can
see that in the hardware devices the CDRW and DVD Roms have the Interrogation
sign as having a conflict, Also when I tried running and antivirus program
from I.E. I get prompted to download active x controls to initiate donwloads,
but I cannot click on the warning sign to install active x controls since I
cannot use the mouse.. is there anything else I can do? to fix the issues or
do I have to reistall windows? and how can I perform that with a preloaded
version or windows xp...
please help

 

[Chuck]

I don't know how you got to this state of affairs--
Usually, the CDRW and DVD drives are a separate issue from the mouse not
working.
The standard advice is to swap the mouse with a similar one that uses the
same mouse driver.
If the mouse is one that uses other than the standard MS windows mouse
driver, and the substitute does not work, try one that uses the standard MS
windows driver.

With the CDRW and DVD drives, The first step is usually to unplug/disconnect
one or the other.
(You did not mention how they are connected to the computer)

If all the failing devices are connected via USB, you may need to reinstall
the USB controller and port drivers. These are generally part of windows
included drivers. Some motherboards have chipset drivers that include USB
drivers unique to the motherboard make, model, and support chipset.