Microsoft Office Outlook

D

Davva

Hi I have tried to uninstall Microsoft Office Outlook in everyway I can think
of - Add/ Remove, Uninstall software, cleaned the registry after uninstall
etc. Because I was having issues with MS Outlook (2007) crashing and shutting
down.

When I try and re-install the software it keeps loading up my previous
emails and profile and account settings I don't want it to.

How do you uninstall and start again fresh as if for the first time.

Any ideas??

Yours
 
K

Kathleen Orland

Uninstalling/reinstalling rarely resolves problems. If you would detail what
your issues are, perhaps we can help.

In any case, did you ever remove the profiles you created from the mail
applet in the Control Panel?
 
D

Diane Poremsky [MVP]

I'd look at addins as the cause of shutdowns - with outlook running, go to
tools, trust center, addins. what ones are listed there?

As for the profile, you need to delete it in Control panel, mail. I don't
think it’s the profile though, and would try using outlook in /safe mode
instead. if that works, its something else - like an addin.

You could try a new profile, keeping the old one and setting outlook to ask
which profile. If the new profile works, it could be a corrupt SRS file.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072
 
D

Davva

Hi i think you are right with the addins when I disabled them Outlook did not
crash, however when I exit Outlook I get an error message about macro
security.

"This error usually occurs because of macro security settings. If you know
that the macro comes from a source that you trust, you can change your macro
security settings to allow you to enable the macro. The way that you change
your macro security settings depends on the Microsoft Office System program
that you are using.

Microsoft Office Outlook, Microsoft Office Visio, or Microsoft Office
Publisher --

To check your macro security settings, on the Tools menu, click Trust
Center, and then click Macro Security.
If macro security is set to No warnings and disable all macros, all macros
are automatically disabled. Use the following procedure to enable the macro.
In the Trust Center dialog box, click Warnings for signed macros; all
unsigned macros are disabled, and then click OK.
Close the file and the Microsoft Office program that you are using.
Open the file again. When prompted, click Enable Content to allow the macro
to run. If you are using Visio, the Enable Content button appears as part of
a Security Alert in the Document Information Bar. If you are not prompted to
enable the macro, or if you receive this error again, the macro may not be
digitally signed. Verify that you can trust the macro. If you are certain
that you can trust the macro, use the next procedure below to enable the
macro.
When you have enabled the macro, it is recommended that you return the macro
security setting to No warnings and disable all macros.
If macro security is set to Warnings for signed macros; all unsigned macros
are disabled, the macro may not be digitally signed. If you are certain that
you can trust the macro, use the following procedure to enable the macro.
In the Trust Center dialog box, click Warnings for all macros, and then
click OK.
Close the file and the Microsoft Office program that you are using.
Open the file again. When prompted, click Enable Content to allow the macro
to run. If you are using Visio, the Enable Content button appears as part of
a Security Alert in the Document Information Bar.
When you have enabled the macro, it is recommended that you return the macro
security setting to Warnings for signed macros; all unsigned macros are
disabled."

I have done all the above but still get the error, what are these Macros,
why do i need addins?

Davva



Diane Poremsky said:
I'd look at addins as the cause of shutdowns - with outlook running, go to
tools, trust center, addins. what ones are listed there?

As for the profile, you need to delete it in Control panel, mail. I don't
think it’s the profile though, and would try using outlook in /safe mode
instead. if that works, its something else - like an addin.

You could try a new profile, keeping the old one and setting outlook to ask
which profile. If the new profile works, it could be a corrupt SRS file.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Davva said:
Hi I have tried to uninstall Microsoft Office Outlook in everyway I can
think
of - Add/ Remove, Uninstall software, cleaned the registry after uninstall
etc. Because I was having issues with MS Outlook (2007) crashing and
shutting
down.

When I try and re-install the software it keeps loading up my previous
emails and profile and account settings I don't want it to.

How do you uninstall and start again fresh as if for the first time.

Any ideas??

Yours
 
D

Diane Poremsky [MVP]

you shouldn't get errors about macro security on exiting outlook. Open
outlook and press Alt+F11 to open the macro editor. Are there any macros
listed in ThisOutlookSession?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Davva said:
Hi i think you are right with the addins when I disabled them Outlook did
not
crash, however when I exit Outlook I get an error message about macro
security.

"This error usually occurs because of macro security settings. If you know
that the macro comes from a source that you trust, you can change your
macro
security settings to allow you to enable the macro. The way that you
change
your macro security settings depends on the Microsoft Office System
program
that you are using.

Microsoft Office Outlook, Microsoft Office Visio, or Microsoft Office
Publisher --

To check your macro security settings, on the Tools menu, click Trust
Center, and then click Macro Security.
If macro security is set to No warnings and disable all macros, all macros
are automatically disabled. Use the following procedure to enable the
macro.
In the Trust Center dialog box, click Warnings for signed macros; all
unsigned macros are disabled, and then click OK.
Close the file and the Microsoft Office program that you are using.
Open the file again. When prompted, click Enable Content to allow the
macro
to run. If you are using Visio, the Enable Content button appears as part
of
a Security Alert in the Document Information Bar. If you are not prompted
to
enable the macro, or if you receive this error again, the macro may not be
digitally signed. Verify that you can trust the macro. If you are certain
that you can trust the macro, use the next procedure below to enable the
macro.
When you have enabled the macro, it is recommended that you return the
macro
security setting to No warnings and disable all macros.
If macro security is set to Warnings for signed macros; all unsigned
macros
are disabled, the macro may not be digitally signed. If you are certain
that
you can trust the macro, use the following procedure to enable the macro.
In the Trust Center dialog box, click Warnings for all macros, and then
click OK.
Close the file and the Microsoft Office program that you are using.
Open the file again. When prompted, click Enable Content to allow the
macro
to run. If you are using Visio, the Enable Content button appears as part
of
a Security Alert in the Document Information Bar.
When you have enabled the macro, it is recommended that you return the
macro
security setting to Warnings for signed macros; all unsigned macros are
disabled."

I have done all the above but still get the error, what are these Macros,
why do i need addins?

Davva



Diane Poremsky said:
I'd look at addins as the cause of shutdowns - with outlook running, go
to
tools, trust center, addins. what ones are listed there?

As for the profile, you need to delete it in Control panel, mail. I don't
think it’s the profile though, and would try using outlook in /safe mode
instead. if that works, its something else - like an addin.

You could try a new profile, keeping the old one and setting outlook to
ask
which profile. If the new profile works, it could be a corrupt SRS file.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Davva said:
Hi I have tried to uninstall Microsoft Office Outlook in everyway I can
think
of - Add/ Remove, Uninstall software, cleaned the registry after
uninstall
etc. Because I was having issues with MS Outlook (2007) crashing and
shutting
down.

When I try and re-install the software it keeps loading up my previous
emails and profile and account settings I don't want it to.

How do you uninstall and start again fresh as if for the first time.

Any ideas??

Yours
 

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