Microsoft Knowledge Base Article - 824301

[Bob Watson]

I apparently need the fix described at:
Microsoft Knowledge Base Article - 824301

Since installing Windows 2000 SP4 I can't do a connection
as described here.

I can't see where to get this fix, where can I go to
download it?

Thanks.

 

[Marc Reynolds [MSFT]]

hi Bob,

As stated in the article, you need to contact Microsoft Product Support.
Ther is no public download for this hotfix.

RESOLUTION
==========

Hotfix Information
------------------
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article. Only apply it to systems that
are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem,
Microsoft recommends that you wait for the next Windows 2000 service pack
that contains this fix.


"To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.


Prerequisites

Microsoft Windows 2000 SP4 is required to install this hotfix."

--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.