memory stick help

[uf91]

can i please have help with my usb device
i desperately need to get files of it
but my computer won't recognise it and so wont other pc's

to view the error i get please click on the attched file

thnks very much in advance

 

[RicardoJST]

try to update chipset drivers

 

[Ian]

What is the USB device exactly? Is it a USB hard drive or a memory stick?

 

[uf91]

memory stick

 

[uf91]

try to update chipset drivers

whats chipset drivers

sory for sounding like a complete idiot

 

[itsme]

Go to windows update> select custom updates> drivers> when it scans for what you may need, see if the devise is in the list if so download and install, I take it you have updated windows XP.
What make is the drive?

 

[uf91]

make is easydisk

 

[itsme]

Go here and check you have the correct drivers http://www.easydisk.com/
XP should have them but you never know

 

[system32_freak]

Did you recently buy it or did the problem suddenly appear after using it for a while?

If you recently bought it try updating your drivers (probably not solution since you tried it on many PC's or take it back to where you got it from

If you had it for a while then you probably don't use safely remove hardware option to remove it, try taking it to a hardware technician or to the shop if you have a warranty to fix it.