Mail sent to Junk Email

[Guest]

We are using Exchange Server 2003 and Outlook 2003. We use a form email for
file requests. The sender's name is put in quotes in the FROM field, since
the program sending the automatic email cannot access our global address
list. This email is always sent to the Junk Email folder. When I try to add
the sender to the Safe Senders list, I get the error message that the sender
is not a valid email address. Is there any way I can make Outlook stop
moving these messages to the Junk Email folder? I tried creating a rule, but
apparently rules don't run on the Junk Email folder. Thanks.

-- Carolyn

 

[Diane Poremsky [MVP]]

rules can be 'run now' on junk email, but junk email runs before rules. Is
both the sender and recipient address invalid? Can the program be configured
to use a valid email address in the from field?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

The recipient email address is valid, and according to the programmer who
designed this, the program cannot use a valid email address.

-- Carolyn

rules can be 'run now' on junk email, but junk email runs before rules. Is
both the sender and recipient address invalid? Can the program be configured
to use a valid email address in the from field?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

We are using Exchange Server 2003 and Outlook 2003. We use a form email
for
file requests. The sender's name is put in quotes in the FROM field, since
the program sending the automatic email cannot access our global address
list. This email is always sent to the Junk Email folder. When I try to
add
the sender to the Safe Senders list, I get the error message that the
sender
is not a valid email address. Is there any way I can make Outlook stop
moving these messages to the Junk Email folder? I tried creating a rule,
but
apparently rules don't run on the Junk Email folder. Thanks.

-- Carolyn

 

[Diane Poremsky [MVP]]

I suppose the recipient address gets too much spam to white list it?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

The recipient email address is valid, and according to the programmer who
designed this, the program cannot use a valid email address.

-- Carolyn

rules can be 'run now' on junk email, but junk email runs before rules.
Is
both the sender and recipient address invalid? Can the program be
configured
to use a valid email address in the from field?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

We are using Exchange Server 2003 and Outlook 2003. We use a form email
for
file requests. The sender's name is put in quotes in the FROM field,
since
the program sending the automatic email cannot access our global
address
list. This email is always sent to the Junk Email folder. When I try to
add
the sender to the Safe Senders list, I get the error message that the
sender
is not a valid email address. Is there any way I can make Outlook stop
moving these messages to the Junk Email folder? I tried creating a
rule,
but
apparently rules don't run on the Junk Email folder. Thanks.

-- Carolyn

 

[Guest]

The recipient address is an address list, called File Room. Would I be able
to white list an address list?

-- Carolyn

I suppose the recipient address gets too much spam to white list it?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

The recipient email address is valid, and according to the programmer who
designed this, the program cannot use a valid email address.

-- Carolyn

rules can be 'run now' on junk email, but junk email runs before rules.
Is
both the sender and recipient address invalid? Can the program be
configured
to use a valid email address in the from field?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


We are using Exchange Server 2003 and Outlook 2003. We use a form email
for
file requests. The sender's name is put in quotes in the FROM field,
since
the program sending the automatic email cannot access our global
address
list. This email is always sent to the Junk Email folder. When I try to
add
the sender to the Safe Senders list, I get the error message that the
sender
is not a valid email address. Is there any way I can make Outlook stop
moving these messages to the Junk Email folder? I tried creating a
rule,
but
apparently rules don't run on the Junk Email folder. Thanks.

-- Carolyn