Junk Email folder



I have a client that client that is using Outlook 2003. They are on an
exchange server 2003 with SP2. When some email come in, the email is sent to
the junk email folder. She has added the email address to the safe senders
list but email's are still being sent to the junk email folder. How do I
completely turn off the junk email filter so that email's will go to her
inbox and not the junk email folder?




William Lefkovics [MVP]

Is the email being sent to the junk mail folder at the server level?

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