mail message but no email xp home edition

G

Guest

When I sign on to XP home edition I have 4 user accounts. 1 account says that
I have 3 unread mail messages but when I go to my email I don't have any
unread emails. Why and how do I get rid of the message. I'm totaling new to
xp so your advice is greatly appreciated!
 
G

Guest

I tried your first link but the info there didn't describe my exact problem
so I was afraid to alter the registry as it stated that it could cause a
problem. The second link which was the powertools option I downloaded and
installed, reboot but it still says that I have 3 unread messages. Any other
suggestions?

Rick "Nutcase" Rogers said:
Hi Shannon,

This should help you control it:

Overview of Mail Notification Display on WinXP Welcome Screen [Q304148]
http://support.microsoft.com/?kbid=304148

You can also use TweakUI to control this behavior:
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

shannon said:
When I sign on to XP home edition I have 4 user accounts. 1 account says
that
I have 3 unread mail messages but when I go to my email I don't have any
unread emails. Why and how do I get rid of the message. I'm totaling new
to
xp so your advice is greatly appreciated!
 
R

Rick \Nutcase\ Rogers

Hi Shannon,

Yes, working in the registry can have its downsides. In TweakUI, did you
check under logon/unread mail to disable the option to show the unread mail?
If you have not installed SP1 yet, you need to as this problem was addressed
in it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

shannon said:
I tried your first link but the info there didn't describe my exact problem
so I was afraid to alter the registry as it stated that it could cause a
problem. The second link which was the powertools option I downloaded and
installed, reboot but it still says that I have 3 unread messages. Any
other
suggestions?

Rick "Nutcase" Rogers said:
Hi Shannon,

This should help you control it:

Overview of Mail Notification Display on WinXP Welcome Screen [Q304148]
http://support.microsoft.com/?kbid=304148

You can also use TweakUI to control this behavior:
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

shannon said:
When I sign on to XP home edition I have 4 user accounts. 1 account
says
that
I have 3 unread mail messages but when I go to my email I don't have
any
unread emails. Why and how do I get rid of the message. I'm totaling
new
to
xp so your advice is greatly appreciated!
 

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