Welcome Screen says I have "5 unread mail messages"

[Oldood]

On my Welcome Screen under one of the user prompts (KRK which is 1 of
2 user accounts on this PC) there is the message "5 unread mail
messages". When I highlight it it says "KRK has 5 unread messages"
and beneath that it says "(e-mail address removed)".
2 problems here: 1) I don't want or need to be notified of unread
messages. 2) We do not have an email account under the name
"(e-mail address removed)".
I've gone into every email account I have and have cleared and read
and reread and rebooted...I even wrote a test message from GMail to
that mystery account to see if the number of "unread messages" would
increase. It didn't.

Anybody know how I can clear this?

A possible cause is this:
I converted my GMail account to POP so I could use Microsoft Outlook.
While setting up the account under Outlook, on the first page of E-
Mail Accounts, I accidently entered that hotmail address in User
Information field for Email address. I finished the setup and was
able to get Outlook to handle my GMail. Shortly thereafter, I was
setting up a 2nd computer to work the same & I made a printscreen of
the field entries on the original PC and caught the mistake. I went
back in and made the correction but the notifier won't go away nor do
I get a new notifier of unread messages in GMail (not that I want it
anyhow).

I use XP Pro (sp2) and Office 2003.

I'm stumped: I've tried GMail, Office, and XP support but can't find a
match.

I apologise for being so long winded but I'd rather you have too much
info than not enough, which with my luck would be the key to solution.

Thanks & good luck,
Kevin
NE Arkansas

 

[Rock]

On my Welcome Screen under one of the user prompts (KRK which is 1 of
2 user accounts on this PC) there is the message "5 unread mail
messages". When I highlight it it says "KRK has 5 unread messages"
and beneath that it says "(e-mail address removed)".
2 problems here: 1) I don't want or need to be notified of unread
messages. 2) We do not have an email account under the name
"(e-mail address removed)".
I've gone into every email account I have and have cleared and read
and reread and rebooted...I even wrote a test message from GMail to
that mystery account to see if the number of "unread messages" would
increase. It didn't.

Anybody know how I can clear this?

A possible cause is this:
I converted my GMail account to POP so I could use Microsoft Outlook.
While setting up the account under Outlook, on the first page of E-
Mail Accounts, I accidently entered that hotmail address in User
Information field for Email address. I finished the setup and was
able to get Outlook to handle my GMail. Shortly thereafter, I was
setting up a 2nd computer to work the same & I made a printscreen of
the field entries on the original PC and caught the mistake. I went
back in and made the correction but the notifier won't go away nor do
I get a new notifier of unread messages in GMail (not that I want it
anyhow).

I use XP Pro (sp2) and Office 2003.

I'm stumped: I've tried GMail, Office, and XP support but can't find a
match.

I apologise for being so long winded but I'd rather you have too much
info than not enough, which with my luck would be the key to solution.

One way is download, install and run tweakui, one of the MS powertoys:
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

In there is a setting to either reset or remove the email count display.

Overview of the mail notification display on the Windows XP Welcome screen
http://support.microsoft.com/kb/304148/en-us

 

[Oldood]

**Never mind** Buried in this group was someone else w/the same
problem PLUS the answer! I downloaded Tweak UI and resolved it there.
KRK

 

[Rock]

**Never mind** Buried in this group was someone else w/the same
problem PLUS the answer! I downloaded Tweak UI and resolved it there.
KRK

Yep this problem / solution comes up on a regular basis.