Thanks again, Kelly, but....the mail message is not associated with Outlook.
As I said earlier, I don't use Outlook for email. The message is definitely
associated with email, however, because when I roll over it with my cursor,
there is a popup that says specifically that there is an unread email message
to my email address. But no such unread email exists. Has my registry been
corrupted somehow?
Paul
:
You are most welcome, Paul.
) As per Manage Passwords, that was a
guideline/checkpoint if you are a passport user. Many posters don't
realize that these unread messages can be due to other than Outlook or OE.
As for not wanting to modify the registry, I would suggest your posting to
one of the Outlook groups from here. Good luck and keep us posted.
)
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
Kelly,
Many thanks for your tip, but when I followed your instructions and
clicked
"Manage Passwords" there was nothing there to remove. Any suggestions?
(I
have looked at your other tips which require editing the registry and have
to
confess that I'm a little reluctant to get into that on my own. I'm a
little
more secure in that universe when I have a tech on the phone to walk
through
it with.) All that aside, any idea what could have caused this message
to
suddenly appear like this?
Your further thoughts will be greatly appreciated.
Paul G.
:
Hi Paul,
For Passport/Unread Mail Issues:
Go to Start/Run and type in: control userpasswords2. Advanced/Manage
Passwords/Remove.
Tip:
Add Control Userpasswords2 to the Control Panel (Line 1)
http://www.kellys-korner-xp.com/xp_tweaks.htm
Use TweakUI/Logon/Unread Mail and Repair/Unread Mail Count
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp
or:
Disable Unread Mail on the Welcome Screen (Line 100)
http://www.kellys-korner-xp.com/xp_tweaks.htm
To remove an account or to change the count manually Go to:
Start/Run/Regedit and navigate to this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail\[Your
E-Mail Address]. In the right pane modify: Message Count, Change it to 0.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail.
In
the right pane modify: MessageExpiryDays Change it to 0.
Overview of Mail Notification Display on WinXP Welcome Screen
http://support.microsoft.com/support/kb/articles/q304/1/48.asp
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
I have been seeing the following message at log in for the past few
days:
"1
Unread Mail Message". The problem is that I have no unread mail in my
mailbox. Can anybody explain this contradiction in reality?
FYI: While I use Outlook for my address book and calendar, I use
Eudora
Pro
for my email. I have checked both applications, however, and neither
"In"
box has any unread mail in it.
Can anybody help sort this out? If so, many thanks in advance.
Paul G.