Mail fails to start

[charentelad]

OK I'm english but live in France and recently bought a new laptop with the
french version of Vista Home Premium on it. When I start windows mail I get a
3 error messages, the 1st says something like Unable to start contacts, the
2nd I think says impossible to start windows mail, application unable to
start contacts memory low or not enough disk space, and the 3rd says again
impossible to start windows mail, can not initilise MSOE.DLL, or something
roughly translated as that. Any ideas anyone ?

 

[Guest]

OK I'm english but live in France and recently bought a new laptop with
the
french version of Vista Home Premium on it. When I start windows mail I
get a
3 error messages, the 1st says something like Unable to start contacts,
the
2nd I think says impossible to start windows mail, application unable to
start contacts memory low or not enough disk space, and the 3rd says again
impossible to start windows mail, can not initilise MSOE.DLL, or something
roughly translated as that. Any ideas anyone ?

What if any antivirus programs do you have? Some of them sometimes
cause such problems, although seldom immediately.

 

[charentelad]

I'm running AVG Free, not sure if it helps but during instalation I choose
not to run email scanner thingy.

 

[Greg Harrison]

Can you start Windows Contacts by itself?

I'm running AVG Free, not sure if it helps but during instalation I choose
not to run email scanner thingy.

 

[Guest]

That often helps.

I'm running AVG Free, not sure if it helps but during instalation I choose
not to run email scanner thingy.

 

[charentelad]

No sorry, forgot to mention that. When I click on Contacts nothing happens at
all. in Task Manager the first time I try to start it wab.exe (I think)
flashes up as a running task for a second but other times even that does not
happen.

 

[Greg Harrison]

That would be the first thing to debug. Go into Settings/Control
Panel/Administrative Tools/Event Viewer. Click on Windows Logs then
Application. Next run your address book and go back to Event Viewer and
click Action then Refresh and see what the topmost entry says. If it's about
your address book then you might post the relevant information here.

Regards.
Greg.

 

[charentelad]

I was hopeful that Event Viewer would shed some light on this issue, I was
wrong. Tried this a few times after a restart but it does not update with any
new information. It is like I never tried to start the program.

 

[Greg Harrison]

Have you tried running Contacts as Administrator? When problems get strange
anything's worth a shot.

 

[charentelad]

I hadn't thought of that before, it looked promising, but again nothing
happened, checked Event Viewer but again no record. Could it be a service
that's been turned off ?

 

[Greg Harrison]

That's a possibility, but I wouldn't have any idea as to which one. In the
past I have set most all services to automatic. It's solved a couple of
problems for me. You might try it.