LOST SAVE AS FUNCTION

B

Bt Mail

Hi

When trying to save any kind of document in Win xp home, I click on save as
and the usual box comes up, but when I try to click on the drop down bar to
change save location my machine freezes and I cant do anything please help

M
 
L

Lanwench [MVP - Exchange]

In
Bt Mail said:
Hi

When trying to save any kind of document in Win xp home, I click on
save as and the usual box comes up, but when I try to click on the
drop down bar to change save location my machine freezes and I cant
do anything please help

M

Long shot, but are you on a network? If so, do you have any connections open
to other computers' shared folders? If you leave the computer in this
'frozen' state, and wait a bit, does anything happen at all?

If so, go to start | run, type
cmd
<enter>

and type
net use
<enter>

If you see any connections to unavailable resources, you can delete them -

net use <connection name or drive letter> /del
<enter>

If this doesn't help, post back with more detail including when this stopped
working, and whatever you think may have happened just before then. And you
might look at your event logs, too.
 
L

Lanwench [MVP - Exchange]

In
Bt Mail said:
Im not connected to any network this is a standalone machine

OK, so then I think you should re-read my reply to see what I suggested you
do if that was not the case.
 

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