XP Word won't change directory

[David]

Platform XP Pro, XP Office, both 2003 with updates.

When I open a save or save as, by ANY of the usual methods, then the usual
drop (explorer type) box appears with the default folder location etc.
Usually I want to save or save as in a different location, but when I click
on the folder location tab, IE try to go to another folder, then the program
either WORD or Excel, etc, just freezes and after a short while then the
program manager "NOT RESPONDING" fires up, click whatever and then the
office app simply closes.
In a few words, you cannot save where you want to.
Now I am aware of the ideas on the MS06-015 & Kb 918165 patches as being the
trouble. I have checked the registry out and added GUID's to /cache. All to
no avail. I do not have any HP gear.

Any ideas please
Dave.

 

[Will Denny]

Hi

If you want to save to the same folder every time, try Tools>Options>File
Locations and then change the default there.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[David Candy]

What happens if you wait. Not Responding means the program hasn't picked up it's messages from windows for x seconds. It does not mean crash, though crashed programs also don't pick up. If the program is stupidly waiting for a non existant thing to answer it it will go back to responding when it gets bored (ie a timeout occurs telling the program to stop waiting and get on with it) or the thing answers. Well designed programs throw potential long time operations into another thread so only the thread blocks rather the main program loop.

 

[Drew Tognola]

David,

Are you using Office XP bought in 2003 or are you using Office 2003? Was
there an upgrade to Office 2003 at some point? If so, the 'Windows Install
Clean Up' utility cleans up any discrepancies between the two.

Download: http://support.microsoft.com/Default.aspx?scid=kb;en-us;290301

Drew