G
Guest
I would say that I am an above average knowledge when it comes to computers
but this one has me totally stumped.
I lost both my CD/RW and DVD drives at the same time I get this error
message device manager:
Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.
I have tried the following:
1. reinstalling the drivers
2. disabeling then reinstalling the drivers
3. uninstalling device and letting windows install the drivers
4. downloading versions of the drivers other than the ones I already have
5. having windows look for newer versions of the drivers (no sucess)
None of these have worked. If only one of my drives had gone down I would
say the drive had gone bad - but both of them going at the same time tells me
that's not the case. Also - this happened IMMEDIATELY after I installed the
last auto update from Microsoft.
If anyone can help me with this, let me know. Thanks. I just need to know
I'm not crazy and what else to try - I even had a tech over that did
everything he knew how to do and he gets paid for fixing these types of
problems and he could not fix it.
but this one has me totally stumped.
I lost both my CD/RW and DVD drives at the same time I get this error
message device manager:
Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.
I have tried the following:
1. reinstalling the drivers
2. disabeling then reinstalling the drivers
3. uninstalling device and letting windows install the drivers
4. downloading versions of the drivers other than the ones I already have
5. having windows look for newer versions of the drivers (no sucess)
None of these have worked. If only one of my drives had gone down I would
say the drive had gone bad - but both of them going at the same time tells me
that's not the case. Also - this happened IMMEDIATELY after I installed the
last auto update from Microsoft.
If anyone can help me with this, let me know. Thanks. I just need to know
I'm not crazy and what else to try - I even had a tech over that did
everything he knew how to do and he gets paid for fixing these types of
problems and he could not fix it.