looking for "backup Dell-Installed Programs" disk

[Trent Glover]

Installed the software now whenever I attempt anything new I get dialogue
boxes requesting a disk I don't recall ever having. Looking for a
DELLBCKP.msi file.

 

[Bill Sanderson]

If you have a Dell, you probably have had this CD, but there's a way around
it, I think. I'm beginning to think this is a problem with some Dell
image--because a large number of people have reported the same issue--in
fact, it's in the FAQ.

Here's what I would do in your case, since you don't have the CD:

Download the Windows Installer cleanup application:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Find an item listed by this which corresponds to the message you are seeing.

Remove that item. (and only that item, and preferably uninstall the app
afterwards!)

Let me know if that is possible for you, and if it is effective.

 

[rjandee]

I downloaded the windows uninstaller program twice and "uninstalled" only the Dell Backup Programs to no avail. That box keeps popping up when I boot my computer. Now what??