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[Illa MYNoranuar]

Hi,

a cousin of mine was using my laptop a few days ago and she was using the
messenger as well. It seemed that she got an e-mail alert but did not check
her e-mail. Now, I have a message at the logon saying there is one e-mail
unchecked. How do I get rid of that?
Thanks

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Go to Start and type "regedit" without the quotes in the run box and press
enter. Go to the following key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail
Click the plus sign, go to the e-mail account with which you've had this
issue. Look for message count in the right pane. You'll see an entry as
follows, 0x00000000 followed by a number in parenthesis as in (98), change
the number in parenthesis to zero or whatever the count should be.

 

[Illa MYNoranuar]

Got rid of the problem.
Thanks, Mike.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

You're welcome.