Logitech cordless mouse and slow login screen

[Robert S]

I have just bought a Logitech cordless optical mouse. When I start up
XP Pro, it takes a very long time to reach the login screen (sometimes
15m+) and everything is very slow until I'm actually logged in.

This problem seems to have got worse since I installed at the automatic
updates on my XP box.

I spoke to someone at MS who told me that the mouse driver was not
loaded until a user was not logged in, and therefore problems could
occur before login. My questions are:

Is there a workaround for this?
Is there a list of mice that don't have this problem (presumably MS mice
don't do this).

 

[Eric Booth]

I have just bought a Logitech cordless optical mouse. When I start up XP
Pro, it takes a very long time to reach the login screen (sometimes 15m+)
and everything is very slow until I'm actually logged in.

This problem seems to have got worse since I installed at the automatic
updates on my XP box.

I spoke to someone at MS who told me that the mouse driver was not loaded
until a user was not logged in, and therefore problems could occur before
login. My questions are:

Is there a workaround for this?
Is there a list of mice that don't have this problem (presumably MS mice
don't do this).

I have Windows XP Pro and a Logitech MX 1000 Laser cordless mouse. Boot up
takes 20 or 30 seconds and the broadband connection is established
immediately. The mouse is fully functional before the taskbar items have
finished loading
Eric Booth

 

[Fred S]

Robert,

I doubt that the Logitech Mouse is the cause of your problems. I have
two of them, bought one for my daughter, and installed six of them for a
friend's office PCs - all work just great.

Can we assume that you have a virus program that is up to date and
running properly? Hope it isn't Norton, if so, good luck!

Also, can we assume that you have run anti-spyware programs, such as
AdAware and Spybot, or MS Anti-Spyware Beta, or ???

The mouse driver accommodates "user" settings so any customizations have
to load after login - that's normal. Until then, the system mouse driver
controls - so the Logitech shouldn't have any bearing on your start up
issue.

Have you looked in your startup list, have you checked MSCONFIG for
"odd" programs at startup?

Post back with more info.

Fred

 

[Robert S]

I doubt that the Logitech Mouse is the cause of your problems. I have

two of them, bought one for my daughter, and installed six of them for a
friend's office PCs - all work just great.

The problem does go away when I use an old PS/2 mouse and disconnect the
cordless mouse.

I've running PC-cillin, which has anti-spyware built in. No sign of any
infection. Done a manual scan quite recently.

 

[Fred S]

Robert,

How have you connected the Logitech?

Are you connecting using the PS/2 adapter with the USB connector? Or are
you using the USB directly?

Fred

 

[Robert S]

Robert,

How have you connected the Logitech?

Are you connecting using the PS/2 adapter with the USB connector? Or are
you using the USB directly?

I've tried both.

 

[Fred S]

OK,

Lets start all over. The Logitech mouse, when connected to the PS/2 port
behaves like any normal mouse. You can check this on another PC if you
have the opportunity.

So, please uninstall the Logitech "Mouseware" software completely.
Next, go into Device Manager and delete all of the mouse entries.
Now, reboot with just the PS/2 setup.

Windows will find new hardware and will install the driver for the PS/2
port and the standard mouse driver.

Let us know if that works normally.

Fred
PS - Robert, can you be sure to include the whole thread in your replies?

 

[Robert S]

I've done exactly what you advised. It seems to work quite well. I now
only have "PS/2 mouse" as my mouse on the Device Manager. The mouse and
keyboard bahave normally at the login screen now, so I think things are
fixed up. The first login after booting up is slow, but that seems to
be a common problem with XP.

Robert S.

 

[Fred S]

Robert,

That's good news - glad you got it working properly.

Yes, XP can take a while to boot but you may also have some unnecessary
startup files being loaded at boot.

There are some good utilities to deal with them. One is a freeware
program by Mike Lin called "Startup Control Panel" - you can get it here:

http://www.mlin.net/

Another good one is "Autoruns" from SystInternals but I suggest you use
the first one and keep it as a utility to diagnose problems that could
be caused by startup programs that are installed by poorly designed apps.

Startup Control Panel lets you see where the programs are, what they
are, and lets you disable them (without the hassle of msconfig) and
lastly delete them from startup. The last case is better served by
finding the preferences setting for the offending program and disabling
the startup entry there if possible.

Take care, Fred

 

[Plato]

fixed up. The first login after booting up is slow, but that seems to
be a common problem with XP.

Using XP2? I found that a fresh install of XP2 loads pretty fast for a
MS OS.