logging in

[Guest]

After starting computer I get a page that windows did not start properly, I
have a choice to start windows normally or the last previous settings. Either
one I click on where the page that has the user names should be is blank and
I can not go any further. Any thoughts about problem will be helpful

 

[WTC]

Look in the Event Viewer for any clues. To open the Event Viewer: Control
Panel (Classic View) > Administrative Tools > Event Viewer.

Find any Warning or Error events that /may/ give you some clues as to what
is going on with your system.

Good Luck.

 

[Ramesh, MS-MVP]

Press CTRL+ALT+DEL twice at the Welcome Screen and type in your user name and password to login. Once logged on, you may use System Restore to rollback the system state.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


After starting computer I get a page that windows did not start properly, I
have a choice to start windows normally or the last previous settings. Either
one I click on where the page that has the user names should be is blank and
I can not go any further. Any thoughts about problem will be helpful

 

[Guest]

Thanks for reply, but I can't get that far. after the black screen with the
xp logo, the next screen should be the welcome page where I would sign in is
blank.

 

[WTC]

charliets,

Somehow I missed the part you couldn't log in from your original post. Have
you tried Ramesh's suggestion?

<quote from Ramesh>
Press CTRL+ALT+DEL twice at the Welcome Screen and type in your user name
and password to login. Once logged on, you may use System Restore to
rollback the system state.
</quote from Ramesh>

Also have you tried to log into your account by starting you computer in
Safe Mode?

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222

Read the More Information on how start your computer in Safe Mode.

 

[Ramesh, MS-MVP]

Thanks William. Hope you attend the Summit?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


charliets,

Somehow I missed the part you couldn't log in from your original post. Have
you tried Ramesh's suggestion?

<quote from Ramesh>
Press CTRL+ALT+DEL twice at the Welcome Screen and type in your user name
and password to login. Once logged on, you may use System Restore to
rollback the system state.
</quote from Ramesh>

Also have you tried to log into your account by starting you computer in
Safe Mode?

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222

Read the More Information on how start your computer in Safe Mode.

 

[WTC]

Hi Ramesh,

I did not make it to the Summit this year due to various reasons but
hopefully will be able to attend the one in April 2008. I did watch the
Keynote of Bill G. Hopefully there will be some product group sessions put
up on the download site in the near future.

--
William Crawford
MS-MVP Windows Shell/User

Thanks William. Hope you attend the Summit?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


charliets,

Somehow I missed the part you couldn't log in from your original post. Have
you tried Ramesh's suggestion?

<quote from Ramesh>
Press CTRL+ALT+DEL twice at the Welcome Screen and type in your user name
and password to login. Once logged on, you may use System Restore to
rollback the system state.
</quote from Ramesh>

Also have you tried to log into your account by starting you computer in
Safe Mode?

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222

Read the More Information on how start your computer in Safe Mode.

 

[Ramesh, MS-MVP]

Hi William,

Same here

Yes. I'm looking forward to see that also.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hi Ramesh,

I did not make it to the Summit this year due to various reasons but
hopefully will be able to attend the one in April 2008. I did watch the
Keynote of Bill G. Hopefully there will be some product group sessions put
up on the download site in the near future.

--
William Crawford
MS-MVP Windows Shell/User

Thanks William. Hope you attend the Summit?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


charliets,

Somehow I missed the part you couldn't log in from your original post. Have
you tried Ramesh's suggestion?

<quote from Ramesh>
Press CTRL+ALT+DEL twice at the Welcome Screen and type in your user name
and password to login. Once logged on, you may use System Restore to
rollback the system state.
</quote from Ramesh>

Also have you tried to log into your account by starting you computer in
Safe Mode?

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222

Read the More Information on how start your computer in Safe Mode.