Locked out

[Scott NOFX]

I am running Norton Anti Virus 2005 & ZoneAlarm on my new computer with XP
SP2.
Every few days the computer will boot with AntiVirus disabled as well as no
Zone Alarm. When I try to shut it down it won't. I can click on Start menu
and hit shut down or restart any number of times but it will not shut down.
I waited 45 minutes once and it did finally shut off. What's up?

Scott

 

[Will Denny]

Hi Scott

Have a look in the Event Viewer to see if any entries there may piint
towards the problem.

 

[Scott NOFX]

This is what showed up as error, I don't know why this is happening it seems
to be the problem though.

Any Ideas on how to correct?



Windows saved user SAE-DESKTOP\Owner registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

Product: Windows Operating System
ID: 1517
Source: Userenv
Version: 5.2
Symbolic Name: EVENT_HIVE_SAVED
Message: Windows saved user %1 registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or NetworkService
account.

Explanation
Windows unloads each user's profile and user's section of the registry
when the user logs off. This message indicates that Windows could not unload
the user's profile because a program was referencing the user's section of
the registry. This locked the profile. The registry cannot unload profiles
that are locked and in use. When the program that is locking the profile is
no longer referencing the registry, the profile will be unloaded.


User Action
No user action is required.