Linksys driver causing crashes...HELP!

[Guest]

I have Windows XP and recently installed a Linksys BEFCMU10 ver.3 modem and
ever since, my computer keeps crashing....dreaded blue screen. MSFT online
crash analysis references that Linksys is the cause (which is apparent b/c my
computer has never crashed until the new modem was installed). I've taken
the obvious steps such as uninstall and reinstall the drivers, but it hasn't
helped.

Most common error messages:

IRQL_NOT_LESS_OR_EQUAL
MULTIPLE_IRP_COMPLETE_REQUESTS
BAD_POOL_CALLER

Linksys doesn't have an updated driver and my WIN XP is current in regards
to SP2 and all updates.

My computer crashed twice this morning and the MSFT error report suggested
that my HP printer driver is now causing a problem. What's really strange,
is when I click the HP link in the online crash report my computer w/n a few
seconds will crash (blue screen) w/ error report IRQ NOT LESS OR EQUAL......

Here is a question- if my ISP (Comcast) incorrectly coded what type of modem
I have (i.e. version 3, ver 4, etc) when I called them with the new MAC
address, could this lead to driver / operating software conflicts? I ask b/c
the customer service rep had a very difficult time getting my new MAC address
into the system. I have the feeling he coded my modem as version 4 not
version 3.....

 

[Lanwench [MVP - Exchange]]

In

I have Windows XP and recently installed a Linksys BEFCMU10 ver.3
modem and ever since, my computer keeps crashing....dreaded blue
screen. MSFT online crash analysis references that Linksys is the
cause (which is apparent b/c my computer has never crashed until the
new modem was installed). I've taken the obvious steps such as
uninstall and reinstall the drivers, but it hasn't helped.

Does uninstalling it and leaving it uninstalled allow your system to work
properly?

Most common error messages:

IRQL_NOT_LESS_OR_EQUAL
MULTIPLE_IRP_COMPLETE_REQUESTS
BAD_POOL_CALLER

Linksys doesn't have an updated driver and my WIN XP is current in
regards to SP2 and all updates.

I would probably return the modem & get another one that doesn't have this
problem....or better still, don't use USB, use Ethernet to connect your
computer to it. Hence, no driver is installed, and it should work more
seamlessly. There's no need to use USB, is there? If you need to share your
connection, get a little router - don't bother with the dreaded Internet
Connection Sharing stuff. It stinks.

My computer crashed twice this morning and the MSFT error report
suggested that my HP printer driver is now causing a problem. What's
really strange, is when I click the HP link in the online crash
report my computer w/n a few seconds will crash (blue screen) w/
error report IRQ NOT LESS OR EQUAL......

Are you using a USB hub?
If you ditch the USB driver for your cable modem, does this still happen?

Here is a question- if my ISP (Comcast) incorrectly coded what type
of modem I have (i.e. version 3, ver 4, etc) when I called them with
the new MAC address, could this lead to driver / operating software
conflicts? I ask b/c the customer service rep had a very difficult
time getting my new MAC address into the system. I have the feeling
he coded my modem as version 4 not version 3.....

Can't be related. You have the same problem when you disconnect your cable
modem from your coax, right?

 

[Guest]

In

Does uninstalling it and leaving it uninstalled allow your system to work
properly?

I would probably return the modem & get another one that doesn't have this
problem....or better still, don't use USB, use Ethernet to connect your
computer to it. Hence, no driver is installed, and it should work more
seamlessly. There's no need to use USB, is there? If you need to share your
connection, get a little router - don't bother with the dreaded Internet
Connection Sharing stuff. It stinks.

Are you using a USB hub?
If you ditch the USB driver for your cable modem, does this still happen?


Can't be related. You have the same problem when you disconnect your cable
modem from your coax, right?

How do I set up the ethernet connection? I pluged in the ethernet cable and then unplugged the usb cable and uninstalled the USB driver, but I keep getting a message that there is little to no connectivity......

 

[Guest]

I'm having the exact same issues as you, crashes when I go into
Explorer...unless I go in via the message from Microsoft after the crash,
telling me to check Linksys for updates. Never crashes then, and it doesn't
crash when I have auto-downloading occurring. Let me know if your swap-out
with the ethernet cable works...I have to dig through my closet to find mine,
but I'm going to try that next as well.
Regards,

David