Linksys and Smartphone

[Opa]

Hi all,

I have purchased a htc touch pro which is working fine. However the G3
connection is poor, due to dutch provider KPN, and most of the time it
switches to GPRS. To improve the internet connection to the mobile phone I
use a usb cable from phone to PC. Again that works fine. Then I purchased a
Cisco Linksys Wireless-N broadband Router and connected it between my DSL
modem and the router like it says in the book. The phone now can 'see' the
router and on the phone I connect to the router with name and password. The
connection stays ON for a couple of seconds and then disconnects. Whatever
protocol I select, no proper result. Does anyone knows what I do wrong or
oversee.
Regards,

 

[Lem]

Hi all,

I have purchased a htc touch pro which is working fine. However the G3
connection is poor, due to dutch provider KPN, and most of the time it
switches to GPRS. To improve the internet connection to the mobile phone I
use a usb cable from phone to PC. Again that works fine. Then I purchased a
Cisco Linksys Wireless-N broadband Router and connected it between my DSL
modem and the router like it says in the book. The phone now can 'see' the
router and on the phone I connect to the router with name and password. The
connection stays ON for a couple of seconds and then disconnects. Whatever
protocol I select, no proper result. Does anyone knows what I do wrong or
oversee.
Regards,

The topology of your network is not clear. You connected the new Linksys
router "between my DSL modem and the router"? You shouldn't have 2
routers.

I'm not familiar with your phone, but generally connection problems such
as you describe are caused by improper wireless security settings. At
least initially, disable all wireless security settings on the Linksys
router.

The brief specifications for your htc touch pro don't indicate what, if
any, wireless encryption modes it supports (are these the different
protocols you tried?).

The spec does say, however, that it uses 802.11 b/g (which does not
include "wireless-N"), which means that you need not have spent the
extra money for a draft-N device, and that you won't be able to take
advantage of most of its throughput increases.
http://www.htc.com/www/product/touchpro/specification.html

This is not a Windows XP issue. If the above doesn't help, and if no one
else offers any constructive suggestions, try one of these:

http://www.linksysinfo.org/forums/?s=ab289eb1e602ebbd5a33ca030d82e487&
http://www.dslreports.com/forums/all
alt.internet.wireless (on your favorite usenet news server)

 

[David B.]

You shouldn't have 2 routers, remove the old one and use the new wireless
router only.

 

[Opa]

The topology of your network is not clear. You connected the new Linksys
router "between my DSL modem and the router"? You shouldn't have 2
routers.

I'm not familiar with your phone, but generally connection problems such
as you describe are caused by improper wireless security settings. At
least initially, disable all wireless security settings on the Linksys
router.

The brief specifications for your htc touch pro don't indicate what, if
any, wireless encryption modes it supports (are these the different
protocols you tried?).

The spec does say, however, that it uses 802.11 b/g (which does not
include "wireless-N"), which means that you need not have spent the extra
money for a draft-N device, and that you won't be able to take advantage
of most of its throughput increases.
http://www.htc.com/www/product/touchpro/specification.html

This is not a Windows XP issue. If the above doesn't help, and if no one
else offers any constructive suggestions, try one of these:

http://www.linksysinfo.org/forums/?s=ab289eb1e602ebbd5a33ca030d82e487&
http://www.dslreports.com/forums/all
alt.internet.wireless (on your favorite usenet news server)


--
Lem -- MS-MVP

Apollo 11 - 40 years ago this month:
http://www.nasa.gov/mission_pages/apollo/40th/index.html

Dear Lem,

I use an adsl modem, model Speedtouch 510, this is not a router. It is
connected to my main PC on Lan adapter #1. A second adapter #2 is connected
to a switch or hub. The Linksys Router is connected after the modem and
before the pc. Like I say, works ok.

It looks like this Linksys wireless router is not going to solve my
connection problem to the phone.

Apollo 11 - 40 years ago this month:
I was there on that Sunday fooling around with a unix-box with a
forth-simulator at JPL, trying to solve a memory protection problem. Heck,
it's not a reminder were I'm proud off.

Thanks for you help though.
Opa.

 

[Opa]

Read correctly. DSL MODEM. Is not a router.

You shouldn't have 2 routers, remove the old one and use the new wireless
router only.

 

[Jim]

Your first post said that you connected the linksys router between your adsl
modem and the router. To most of us that sentence means that you have two
routers between the modem and the PC.
Jim

 

[David B.]

You said, and I quote "I purchased a Cisco Linksys Wireless-N broadband
Router and connected it between my DSL
modem and the router". Anyone that reads this would conclude that you have 2
routers connected. If you can't provide accurate information we can't help
you.

 

[Lem]

Apollo 11 - 40 years ago this month:
I was there on that Sunday fooling around with a unix-box with a
forth-simulator at JPL, trying to solve a memory protection problem. Heck,
it's not a reminder were I'm proud off.

Thanks for you help though.
Opa.

Although I was part of the team that developed the software for the
Apollo Guidance Computer, sad to say I wasn't in front of a TV on July
20, 1969. I was at about 13,000 feet in the Cordillera Blanca of Peru,
far away from electronics of every kind.

 

[Chuck]

Besides the more obvious problems, there may be some that are not so
obvious.
The HTC US versions of the HTC "smartphones" can have features that have
been modified by the provider.
Thes mods are generally done to eliminate features that the provider does
not want to support, or wants additional money to support.
The most common areas are Tethering, Limiting of Wi Fi access, Ringtone
downloading, and types of usage reporting.
We use "developer versions" of the HTC Dream (G1) that do not use provider
furnished or modified ops systems, and thus
are not subject to the provider software limitations. We can also modify the
ops systems, and install applications from an "ordinary" P/C.
The developer versions are limited availability, and have a price similar to
an unsubsidized retail version.
(Google HTC G1 developer version)

There can also be problems with setting up security features between a
router and a smartphone. My G1 works with either a D-Link or US Robotics
router at home, and generally has no problem with "Wi Fi" sites that are
open. We do use two routers, both provide wireless as well as ethernet, and
use the same cable modem.
It is important to setup the wireless routers so that the channels used do
not cause a conflict.