Laser Printer issue with XP.

[tlc_13200]

I am trying to fix a very specific issue. A client of mine is running
Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years
old. There is a HP LaserJet 1012 attached via USB. I can print normally when
I use Microsoft Word or Notepad. When I try to use Works, the red light
flashes. I have to press reset and then the document will print. The HP
Printer is setup as the Automatic Printing option.

How do I fix the red flashing light problem?

 

[Bruce Chambers]

I am trying to fix a very specific issue. A client of mine is running
Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years
old. There is a HP LaserJet 1012 attached via USB. I can print normally when
I use Microsoft Word or Notepad. When I try to use Works, the red light
flashes. I have to press reset and then the document will print. The HP
Printer is setup as the Automatic Printing option.

How do I fix the red flashing light problem?

Contact HP for assistance with their product. This certainly isn't a
WinXP issue.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[tlc_13200]

Thank you, I will pass this along to my colleague.

TLC -