LaCie Hard Drive drivers

J

justinlbrooks

I recently purchased the LaCie 500gb harddrive. It's the one that is
advertized to not need any drivers at all. In fact, to quote the
"getting started guide", all you do is "plug in the harddrive, and it
will work in a few seconds."
However, that is not the case. I am running WinXP Tablet edition, and
when I plug it in, I get an unknown device. When I search for the
drivers, it says that none are found, and that there was a problem
installing the new hardware.

Anyone know of anything I could do?
 
G

Ghostrider

I recently purchased the LaCie 500gb harddrive. It's the one that is
advertized to not need any drivers at all. In fact, to quote the
"getting started guide", all you do is "plug in the harddrive, and it
will work in a few seconds."
However, that is not the case. I am running WinXP Tablet edition, and
when I plug it in, I get an unknown device. When I search for the
drivers, it says that none are found, and that there was a problem
installing the new hardware.

What is the formatting of the LaCie harddrive? Unformatted
hard drives are typically seen as an "unknown". Same for a
hard drive formatted other than NTFS or FAT.
 
J

justinlbrooks

Ghostrider said:
What is the formatting of the LaCie harddrive? Unformatted
hard drives are typically seen as an "unknown". Same for a
hard drive formatted other than NTFS or FAT.

It is formatted as NTFS
 
J

justinlbrooks

Neha said:
hi,

are u installing the hdd as a external hdd on the usb?

http://www.lacie.com/support/drivers/
check this website,the second last driver should help you.

let me know if it fixes the issue.

I just got off the phone with LaCie support (4 and a half hours)... and
here is what the man told me.

There is a problem with LaCie harddrives. If your computer already has
more than two (2) drives, if you plug in a LaCie drive, it will be
recognized as a boot disk. The way to fix this is to; 1. Unplug the
power to the harddrive for one full minute. 2. Plug it back in. 3.
Power the drive. 4. Wait one full minute. 5. Connect to USB.

Works like a charm! :)
 
D

DL

sound like a lacie cock up

I just got off the phone with LaCie support (4 and a half hours)... and
here is what the man told me.

There is a problem with LaCie harddrives. If your computer already has
more than two (2) drives, if you plug in a LaCie drive, it will be
recognized as a boot disk. The way to fix this is to; 1. Unplug the
power to the harddrive for one full minute. 2. Plug it back in. 3.
Power the drive. 4. Wait one full minute. 5. Connect to USB.

Works like a charm! :)
 
B

Bruce Chambers

I recently purchased the LaCie 500gb harddrive. It's the one that is
advertized to not need any drivers at all. In fact, to quote the
"getting started guide", all you do is "plug in the harddrive, and it
will work in a few seconds."
However, that is not the case. I am running WinXP Tablet edition, and
when I plug it in, I get an unknown device. When I search for the
drivers, it says that none are found, and that there was a problem
installing the new hardware.

Anyone know of anything I could do?


Did you connect it to the correct USB Bus?

--

Bruce Chambers

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