Konica KD-400Z Download Difficulty with XP Home Ed

[Neil]

I have a KD-400Z camera and I am connecting it to a pentium
4 PC running XP Home Edition

The camera is visible in Device Manager disk drives as Drive F:

The camera is visible as a Mass Storage Device in the USB
connections area of Device Manager

No matter what action I take I cannot view the camera in My
Computer as either removable storage, a disk drive nor as
an imaging device

There is no Drive F: visible in My Computer view

The camera and its storage are quite visible when connected
to a Win 98 Toshiba Laptop after installing the W98 driver
from the CD

I have successfully downloaded pictures in W98

I would appreciate any advice you can offer on what to do
with Win XP

kind regards

Neil

 

[Jake]

-----Original Message-----
I have a KD-400Z camera and I am connecting it to a pentium
4 PC running XP Home Edition

The camera is visible in Device Manager disk drives as Drive F:

The camera is visible as a Mass Storage Device in the USB
connections area of Device Manager

No matter what action I take I cannot view the camera in My
Computer as either removable storage, a disk drive nor as
an imaging device

There is no Drive F: visible in My Computer view

The camera and its storage are quite visible when connected
to a Win 98 Toshiba Laptop after installing the W98 driver
from the CD

I have successfully downloaded pictures in W98

I would appreciate any advice you can offer on what to do
with Win XP

kind regards

Neil


.
Go to your camera manufacturer's website and download

the drivers for WindowsXP. My camera is not listed in My
Computer either but works fine with my graphics/photo
editor for downloading and editing.

 

[neil]

Jake,

Thanks for the answer but it does not help

The Konica website does not have drivers for download, the
KD-400Z camera is XP compatible. I've now tested it on
another laptop running XP Pro and the connection is fine.
The camera shows up as a new drive in My Computer and
photos can be dowloaded

I think the problem is with my Windows XP Home but
everything attached to USB ports works except the camera
and the SD Card Reader

 

[Neil]

Jake,

The autofix.exe works just fine and has fixed my problem
with the KD-400Z

To fix the problem you need to go to the following site and
download a
small file (autofix.exe) into one of your folder. Then
double click on it
and follow the directions on the screen to fix the problem.
http://www.bigblackglasses.com/staff/downloads/autofix.exe