Problems with downloading photos with Scanner and Camera Wizard

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a Sony DSC-H1 camera, and recently Adobe has decided to be the default
application for importing photos from my camera to the PC. Previously when I
plugged my camera in via the USB, the scanner and camera wizard would start
up automatically and I would select the option "copy photos to my folder" but
now Adobe launches and takes over. I deleted the Adobe program hoping that
this would help but no luck instead now now when I turn on my camera nothing
happens.

When I click on the Scanner and Camera wizard it says "the computer cannot
detect the scanner or camera... please make sure the device is turned on and
is properly connected to the computer. If the computer still cannot detect
the device, open Control Panel, click Scanners and Cameras, and then click
Add Device.

So I tried that and our camera is not listed and we do not have a disc for
our camera. What do I do next? I would be grateful for your help as I have so
many photos to download.

Regards,

Aussieinsing
 
Try this:

First, make sure your camera is plugged in and turned on. Some cameras have
a setting in their menu to change settings when downloading to computer.
Check documentation for that. ( you can probably download a users manual
from Sony if you don't have one).

Then reboot. Maybe Windows will see it and install it automatically if your
camera is plug-n-play. If it is not, you will have to install it using the
instructions that came with the camera. My computer/Control Panel/install
hardware.

-or-

Go to Start/help and type in 'installing camera or scanner'.


Try going to the Sony site and see if there is any software for your model.
While there, check around for a faq section in the support area and see if
there is any info on your problem...
 
I'm curious if you ever resolved this problem. I also have a Sony DSC-H1 and
always received the Microsoft scanner and camera wizard autoplay when I
inserted the memory stick to my computer. Now, the autoplay doesn't come up.
The hourglass blinks briefly when the memory stick is inserted but otherwise
nothing happens. I've worked with HP but we've been unable to find a fix for
the computer. I also worked with Sony. They were able to get the wizard up
by using the USB cable with the camera set to the USB - PTP mode (not the
"normal" mode as suggested in the manual). However, I'd still like to get
the wizard working as it did before by inserting the memory card directly to
the drive. Any suggestions?
 
Frustrated said:
I'm curious if you ever resolved this problem. I also have a Sony
DSC-H1 and always received the Microsoft scanner and camera wizard
autoplay when I inserted the memory stick to my computer. Now, the
autoplay doesn't come up. The hourglass blinks briefly when the
memory stick is inserted but otherwise nothing happens. I've worked
with HP but we've been unable to find a fix for the computer. I also
worked with Sony. They were able to get the wizard up by using the
USB cable with the camera set to the USB - PTP mode (not the "normal"
mode as suggested in the manual). However, I'd still like to get the
wizard working as it did before by inserting the memory card directly
to the drive. Any suggestions?
Click to expand...
=================================
Chances are that you are way beyond the
following info but I thought it couldn't hurt to
post it anyway:

Something to try...

Go to...My Computer...

Right click the icon for the drive in
question. For example...a card
reader may be listed as:
Removable Disk (E:)
(if you have a multi-card reader
you may have several...E, F, G, etc)

Choose....Properties / Autoplay tab.

Open the Content Type drop window
and choose Pictures.

Tick...'Select an action to perform'

Left click the "Restore Defaults" button / Apply / OK.

===

(320281) AutoPlay May Not Work After You
Insert a "Memory Stick"
http://support.microsoft.com/?kbid=320281

(330135) The AutoRun or AutoPlay Feature
Does Not Work
http://support.microsoft.com/?kbid=330135

(817357) The AutoPlay Function Does Not
Work and the Current Media Does Not Appear
in My Computer When You Insert a CD or DVD
http://support.microsoft.com/?kbid=817357

Download the Microsoft
Autoplay Repair Wizard:
http://tinyurl.com/stus

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
I have the same problem with Adobe. I removed it from my computer and now
the Windows camer and scanner wizard with not start when I put the medica
card in the card reader.

Want to sue Adobe?

Did you ever find a fix?
 
Murph said:
I have the same problem with Adobe. I removed it from my computer and now
the Windows camer and scanner wizard with not start when I put the medica
card in the card reader.

Want to sue Adobe?

Did you ever find a fix?
Click to expand...
The application that runs when you double click any file is determined by
the program that is associated with the particular file type. Hence, before
doing anything else, you should review the file associations.

You modify file associations via the folder options tab in Windows explorer
or the same tab in the control panel.

And, all that deleting the program will do is further muck up your system.

Jim
 
Back
Top