KB951748 security update blocked my internet completely today. Grrr

  • Thread starter Thread starter Charles Lee
  • Start date Start date
Thanks Microsoft. Looks like over a hundred people have reported this
breaking their internet settings. Makes me wonder how many thousands more
would report it if they could get online.
Guess I'm going to have to turn off my automatic updates if you can't put
out security patches that fix security this well.
It's like fixing a rock chip in the paint of your car with a bundle of
dynomite. You may no longer notice the chip in the paint, but using your car
again may be problematic.
 
eye8trogdor said:
Thanks Microsoft. Looks like over a hundred people have reported this
breaking their internet settings. Makes me wonder how many thousands
more would report it if they could get online.
Guess I'm going to have to turn off my automatic updates if you can't
put out security patches that fix security this well.
It's like fixing a rock chip in the paint of your car with a bundle of
dynomite. You may no longer notice the chip in the paint, but using
your car again may be problematic.

:
Click to expand...

It's not Microsoft's fault that you're using non-conforming, flawed,
double-tricky software.

The way I understand the situation is that ZA tabulated file sizes of
certain Microsoft supplied files. When these file sizes changed - as they
did when Microsoft updated the files - ZA assumed something malicious did
the changing!
 
you would think ms would check that their update doesn't disrupt very
commonly used firewall software, like ZA, before letting it loose...

besides that, I found the update over-ruled the 'ask when to install'
setting, and updated anyway without asking... bit naughty i think...
I removed my update yesterday & left my pc on overnight to download bits,
only to find come morning, the pc had auto restarted after doing the update
again, grrrr....

Still ZA came through by supplying an almost immediate update...
 
Had the same problem of not being able to connect to internet.

Un-installed KB951749 and everything is OK.

Not sure if ZoneAlarm had anything to do with the problem, since the 'July
2008 edition of MS malicious software removal tool' was installed at the
same instance as the KB and that seemed to have had no problem .
 
Does not seem to have done that in my case. My XP Security setting (after
installing the problem KB) remained set at "download but install updates
only after checking with me".

Jeff
 
Victoria said:
ZA says NOT to reduce your Internet Zone Security to "medium." The gurus on
their message boards say to leave the setting on "high" (to avoid other nasty
buggers), and to go into your Control Panel, select Add/Remove Programs (make
sure to have "show updates" checked), and remove/uninstall the offending
update.
Click to expand...

Of course, that leaves you vulnerable to any "nasty buggers" who might be
exploiting the DNS vulnerability the update in question fixes.

In any case, ZA have now released an update for their software which will
resolve this problem, so you don't need to choose any more.

Harry.
 
PA Bear said:
See related conversations in this forum:
http://forum.zonelabs.org/zonelabs/board?board.id=cfg

Keep an eye on this thread:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52785

Although the fix here should work:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

I strongly disagree with this advice:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

Perhaps a better firewall is what's needed?
http://www.matousec.com/projects/firewall-challenge/results.php
Click to expand...

I've just installed the new relevant ZoneAlarm version 7.0.483.000,
and the outstanding MIcrosoft updates.
Everything seems to be working ok so far. Thanks to ZoneAlarm for
their swift action.
 
--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

I too have lost my internet connection after installing this update (KB951748). I only knew this was the reason after calling my service provider's helpline and they informed me of an issue with this update. I don;t have Zone Alarm, I have Avira. I am registered for automatic updates as I don't always know which updates I need so am having to manually remove this update almost daily! Any solutions out there?
Click to expand...
 
We had massive problems in the office with ZoneAlarm and KB951978
messing with each other. Half of the problem was knowing what users
might be affected, or if they hadn't been affected yet whether they
would be. I've been using Paglo to find the all users with ZoneAlarm
and also to check which machines haven't got the patch yet (https://
community.paglo.com/blog_topic/index/135-are-your-windows-machines-
patched-against-the-dns-cache-poisoning-vulnerability).

It might be time to give Zone the heave-ho.

Sam
 
TaurArian said:
| My internet was blocked completely by the last security update....
| yesterday, I was fine....
|
| I have 3 pc's on a home network, all on xp...
|
| 2 of them, I let update with the latest offering from ms... the security
| update KB951748...
|
| then I lost all connectivy to the net via my router upon reboot, except for
| the pc I didn't update...
|
| pc number 2, I recovered via system restore, back to yesterday... all became
| fine again...
|
|
| with my main pc, I had not any restore points.... so had to remove the
| update via 'add/remove' which then killed off 2 programs after uninstalling,
| which I then had to reinstall.... yawn....
|
| after removing KB951748, my internet connection came back to me, like a
| faithful dog, no probs... phew....
|
|
|
| is there a way to install this update & adjust it so internet stays working,
| or....
| should this update be avoided altoogether...???????
|


If you're using ZA - you should read this -

Zone Alarm & KB951748 Workaround:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727



xposted to the Windows Update Newsgroup for your convenience.




--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
Click to expand...
 

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