KB823980 Setup Error

S

Stanley SUNG

When I try to update the security patch (KB823980) on my
computer, the below error message will be prompted.
"KB823980 Setup Error
Setup could not verify the integrity of the file
Update.inf . Make sure the Cryptographic service is
running on this computer."

But I have checked with MSCONFIG utility and ensure that
the Cryptographic service is running on my computer. I
would be appreciated if someone know how to fix this error?

Thanks a lot..
 
R

Robert

It sounds like you are trying to run the QFE on an
Embedded imaged machine. This will not work. The message
you are getting is what happens when you try to run the
QFE on an XPE imaged machine. You have to create a Device
Update Package to update your embedded machines. Andy
posted the info on this when I asked him last week. The
info is below....

Hi Robert,
You do not need to re-image your runtimes in the field.
You can get the XPe
QFE from the link below, expand it with winzip and capture
the fixed
binaries in the "rep" folder:
http://www.microsoft.com/downloads/details.aspx?
FamilyId=D72D0867-953D-4293-90D3-
B22849D07791&displaylang=en

As for the files and registry keys in Q823980 required for
your DUA script:

823980_ole32.dll copied to \Windows\System32\ole32.dll
823980_rpcrt4.dll copied to \Windows\System32\rpcrt4.dll
823980_rpcss.dll copied to \Windows\System32\rpcss.dll

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Installed (REG_DWORD) = 1

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Comments (REG_SZ)
= "Windows
XP Hotfix - KB823980"

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Backup Dir (REG_SZ) =
empty

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Fix
Description (REG_SZ) = "Windows XP Hotfix - KB823980"

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Installed By (REG_SZ) =
empty

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Installed On (REG_SZ) =
empty

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Service
Pack (REG_DWORD) = 2

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\Valid (REG_DWORD) = 1

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\File
1\Flags (REG_SZ) = empty

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\File 1\New File (REG_SZ)
= empty

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\File 1\New Link Date
(REG_SZ) = empty

HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB823980\File 1\Old Link Date
(REG_SZ) = empty

Here are the links where you can read about Device Update
Agent....

DUA Sample Script commands:
http://msdn.microsoft.com/library/default.asp?
url=/library/en-
us/xpehelp/html/wesamdeviceagentcommands.asp

DUA main page on MSDN:
http://msdn.microsoft.com/library/default.asp?
url=/library/en-us/xpehelp/html/xecondeviceupdateagent3.asp



Andy
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top