JPG attachment open error

[Guest]

Hi all,

When I double click an attached jpg file in outlook, it showed me "not
enough memory to open the file" . The jpg file is only 2MB. I got 512M system
memory and PIV 2.0G processor. I checked the task manager and it only 15%
occupied. I saved the jpg to hard drive, double click, it was opened without
any problem. (opened by windows picture& fax viewer). I forward this email to
other people' computer, it's ok both in outlook and in hard drive. I double
check the computer, it is Outlook 2002 with SP3. Any idea?

Thank you

 

[Roady [MVP]]

Which application does it try to open the jpg with? See if changing your
default jpg-handler solves your issue. It could be that the application
doesn't support the size/format.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi all,

When I double click an attached jpg file in outlook, it showed me "not
enough memory to open the file" . The jpg file is only 2MB. I got 512M
system
memory and PIV 2.0G processor. I checked the task manager and it only 15%
occupied. I saved the jpg to hard drive, double click, it was opened without
any problem. (opened by windows picture& fax viewer). I forward this email
to
other people' computer, it's ok both in outlook and in hard drive. I double
check the computer, it is Outlook 2002 with SP3. Any idea?

Thank you

 

[Guest]

The default viewer is "windows picture& fax viewer " I changed to "Ms print".
It's fine. But my custormer just want to use "windows picture& fax viewer".
So can you help me?

 

[Roady [MVP]]

See if clearing the Outlook Temp folder works for you;
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data